SF Gate: Lines growing at SFO with new security

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Friday, December 21, 2001 (SF Chronicle)
Lines growing at SFO with new security
Ray Delgado, Chronicle Staff Writer


   If the mile-long lines at San Francisco International Airport yesterday
morning are any indication, many travelers have conquered their fears from
the Sept. 11 terror attacks and decided to take the trip to see the family
for the holidays.
   Thousands of passengers crammed the United Airlines terminal at SFO for
the start of the holiday weekend travel crush, to be greeted with long
lines just about everywhere and some flight delays due to rainy weather.
   Mary White, a San Francisco resident traveling to Phoenix to see her
family,
   said she arrived at the airport in plenty of time to catch her flight,
only to end up in the wrong lines.
   "This is the third line I've stood in," she said. "There's all these
security lines, and they don't tell you which one is right for you until
they yell at you for being in the wrong one."
   White said that the flight was the first she had taken since one week
after the terrorist attacks, when the airport had similar levels of
security but far fewer passengers.
   "There were lines then, but it wasn't anything like this," said White.
"It's not working. I wouldn't fly during the holidays again. But today,
there's nothing we can do."
   Airport spokesman Mike McCarron said more than 100,000 travelers were
expected to pass through the airport yesterday, up from the usual 80,000
on a weekday. He said security lines were long but were moving as quickly
as possible.
   "All the airlines have agents working the lines, getting people where th=
ey
need to go," he said.
   Travelers could make the system flow more smoothly, McCarron said, by
calling from home to check on their flights before they leave for the
airport. They should try to arrive 1 1/2 to two hours early.
   He also advised travelers not to wrap gifts they plan to carry onboard t=
he
plane, because they might have to be opened by security agents.
   Despite the rain, there were only a handful of weather-related delays, d=
ue
to late arrivals from airports with poor weather. Shifting winds at SFO
also forced some flights to land and take off from different runways,
McCarron said.
   The crowded terminals made for confusion and a general angst among
travelers. One woman had to be taken away by wheelchair, breathing in and
out of a paper bag. Others just groaned and kept walking as they saw lines
extending into waiting areas.
   Martha Bellman, a San Mateo resident who was taking a trip to Los Angeles
with a friend for the first time since Sept. 11, had had enough of the
lines after nearly an hour of standing around.
   "There's too many lines," Bellman said of the added security measures. "I
think it's a little stupid to be doing it this much. It's not necessary."
   Bellman's friend, Steven Ramirez, an airline attendant, got his first
experience of post-Sept. 11 lines waiting with Bellman to catch a flight
as a regular passenger.
   "It's too much," Ramirez said. "I just feel like things have calmed down
now. I don't feel like all this is necessary."
   Kay Evans of Morgan Hill kept her cool even though her husband and two
children -- bogged down in long check-in lines -- were cutting it close
for their flight to Manchester, England.
   "No one likes to wait in line, but it's for a good cause," said Evans.
"We're just hoping that we'll make our flight on time."
   Evans said she and her husband had debated about whether to make the trip
to England in light of the terrorist attacks. She said she was relieved to
see so much security at the airport and felt comfortable about traveling.
   "We had a lot of hesitation," she said. "But we figure we're safer now
than we were before."
   Cory Culbertson, a 19-year-old member of the Job Corps program on Treasu=
re
Island, arrived at the airport at 7:30 a.m. for an 11 a.m. flight and was
about to clear the last security gate with plenty of time to spare. He
said the flight to see his family in Providence, R.I., was the first he
had taken since Sept. 11 and he didn't mind getting to the airport extra
early.
   "They're actually taking the security issues much more seriously now, li=
ke
they should have been before," he said. "I feel like maybe (the terror
attacks were) a blessing in disguise. It's made things much safer."

   E-mail Ray Delgado at rdelgado@sfchronicle.com.=20
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Copyright 2001 SF Chronicle

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