On Jul 8, 2010, at 11:21 PM, Matt Domsch wrote: > On Wed, Jun 16, 2010 at 01:48:39PM -0400, Nada O'Neal wrote: >> Hi webmaster, >> >> I'm physically located at Columbia University, so when I tried to >> download a Fedora 13 install DVD iso from either of these two pages: >> http://fedoraproject.org/en/get-fedora-options#architecture >> http://fedoraproject.org/en/get-fedora-all >> >> I went straight to the Columbia mirror - which, by the way, is pretty >> awesome. But, Columbia does not have the DVD iso files, either for >> 32-bit or 64-bit: >> http://mirror.cc.columbia.edu/pub/linux/fedora/releases/13/Fedora/x86_64/iso/ >> http://mirror.cc.columbia.edu/pub/linux/fedora/releases/13/Fedora/i386/iso/ > > Actually, it does, but not visible via http, only visible via ftp. > Welcome to older and/or 32-bit apache not able to serve up files that > are >2GB in size, not even to put them on the index. We were running an older version of Apache httpd. We've been working on upgrading the hardware & OS for our mirror server. We just completed that work this weekend & so we are now running a 64-bit Apache httpd 2.2.15, so there should no longer be a problem accessing the DVD files via HTTP. Not having the redirect to FTP on our old system was an oversight on my part. Surprisingly this is the first complaint we received about the problem. Now that we have a version of httpd that supports > 2 GB files, I don't think it's necessary for us to put in the FTP redirect. I'm of the opinion that if people want to download files via FTP they should do so explicitly. >> ... I'm going to try to complain to the right people here about that. >> (ha ha!) > > I've copied them here. We publish our contact info on the mirror server's homepage: http://mirror.cc.columbia.edu and while we're neither funded nor supported in providing this service we do try to respond to issues as quickly as possible. HTH, Dave Coulthart CU Mirror Admin >> But, I wanted to suggest for your website that: >> >> (a) it might be possible, in the magic you're using to connect people to >> the closest mirror, to also double-check that that mirror has the file >> available, and if not, connect the person to the next-closest; and > > MirrorManager does this. In this case, the Columbia mirror reports to > MirrorManager that they have all the files (and in fact they do). > > But Columbia is also a private mirror, so we don't send the > MirrorManager crawler at it to verify. We trust what they report, and > what they're reporting _is_ correct, mostly... > >> >> (b) it might also be possible to make it a little more intuitive to know >> where to go if the mirror is broken. > > That's trickier. From get.fedoraproject.org, we are simply doing an > HTTP redirect, and at that point, we can't know if the redirect > succeeded or failed. > > The real answer is for mirrors to use the suggested apache > configurations we provide at > http://fedoraproject.org/wiki/Infrastructure/Mirroring, to redirect > requests for ISOs (which are the only files we post that are >2GB at > this time) over to their FTP server, which can serve such files. > >> >> These are whiny because in real time, it took me maybe all of two >> minutes to find the "all download methods" in the lower right corner, >> then find the "let me look around..." "see all mirrors" links at the >> bottom of that page, but of course two minutes of real time is seven >> million years of subjective web navigation time. Some kind of "mirror >> broken?" direct link might work. > > I'm open to ideas to make this better, but I don't technically know > how to implement what you're asking for... > >> >> Thanks. >> >> - Nada O'Neal > > Thanks, > Matt > Fedora Mirror Wrangler and MirrorManager author > > -- > Matt Domsch > Technology Strategist > Dell | Office of the CTO -- websites mailing list websites@xxxxxxxxxxxxxxxxxxxxxxx https://admin.fedoraproject.org/mailman/listinfo/websites
