People may be using different clients, so giving one set of instructions here may not be best. Also, there's an easier web-based client available. Send people to the wiki for further instructions. --- fedoraproject.org/data/content/get-help.html | 2 +- 1 files changed, 1 insertions(+), 1 deletions(-) diff --git a/fedoraproject.org/data/content/get-help.html b/fedoraproject.org/data/content/get-help.html index 1cf788a..47cfb0a 100644 --- a/fedoraproject.org/data/content/get-help.html +++ b/fedoraproject.org/data/content/get-help.html @@ -23,7 +23,7 @@ <h3>${Markup(_('Real Time Support (IRC)'))}</h3> <p>${Markup(_('If a problem requires real time support, with somebody to explain each step and deal with any problems as they arise, Internet Relay Chat (IRC) is the ideal solution. Fedora has a number of IRC channels, and one specifically aimed at end-user support.'))}</p> - <p>${Markup(_('To access this support launch Fedoras default instant messaging client, Pidgin, and choose Manage from the Accounts menu. Add a new account, and select IRC as the protocol. Next, enter a Screen Name and save the changes. The final step is to add the #fedora channel by selecting Add Chat from the Buddies menu. Make sure to select an IRC account from the drop down menu, and enter #fedora as the channel, clicking Add to save the changes. Now that this is done, #fedora should appear in the default Pidgin screen, and double clicking this will allow you to access the #fedora channel, where end-users can ask questions and get support in real time.'))}</p> + <p>${Markup(_('To access this support, you can use your own IRC client such as Pidgin or Empathy, or use the <a href="http://webchat.freenode.net/?channels=#fedora">Freenode web chat</a> system. More information is available at the <a href="http://fedoraproject.org/wiki/IRC">Fedora wiki</a>.'))}</p> <h3>${Markup(_('E-mail Support'))}</h3> <p>${Markup(_('Some users prefer to take advantage of mailing lists to get help. The advantage of this method is that by subscribing to a mailing list it is possible to discover common problems many users have, and their solutions, before even encountering them! It also makes it easy to see when someone else needs help, and if you know the answer, to help them.'))}</p> -- 1.7.0.1 -- websites mailing list websites@xxxxxxxxxxxxxxxxxxxxxxx https://admin.fedoraproject.org/mailman/listinfo/websites