Re: WD BLUE SSD died. Not even seen in BIOS or via USB? Bad Response from WD Support.

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On 14 Jul 2023 at 15:08, Barry wrote:

From:           	Barry <barry@xxxxxxxxxxxxxxxx>
Subject:        	Re: WD BLUE SSD died. Not even seen in BIOS or 
via USB? Bad Response from WD Support.
Date sent:      	Fri, 14 Jul 2023 15:08:56 +0100
To:             	mikes@xxxxxxxx,
	Community support for Fedora users 
<users@xxxxxxxxxxxxxxxxxxxxxxx>
Send reply to:  	Community support for Fedora users 
<users@xxxxxxxxxxxxxxxxxxxxxxx>

> 
> 
> > On 14 Jul 2023, at 11:29, Michael D. Setzer II via users <users@xxxxxxxxxxxxxxxxxxxxxxx> wrote:
> > 
> > The two WD Black drives I just ordered and 
> > seller sent serial numbers without being asked. WD Support comes 
> > back that those serial numbers were meant for drives installed in 
> > systems, so WD provides no warranty.
> 
> The warrantee is factored into the selling price of the drive.
> Clearly those drives where sold cheap with no warrantee.
> 

Contacted seller, and he confirms that the 2 year warranty his add 
states is from him as seller, not from WD. Seems WD warranty is 
only covered if you buy the disks directly from them, and is only 
for replacement of drive and nothing else. So, not sure if I would 
even call that a warranty? Not even sure how long WD warranty 
actually is since disk has date of 09Sept2022, so it isn't even a 
year old?? Will definitely have to create a spreadsheet with seller 
and serial number and date. Usually replace drives after 3 or 4 
years, but first time I've had one fail so completely...



> Barry
> 
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+------------------------------------------------------------+
 Michael D. Setzer II - Computer Science Instructor (Retired)     
 mailto:mikes@xxxxxxxx                            
 mailto:msetzerii@xxxxxxxxx
 Guam - Where America's Day Begins                        
 G4L Disk Imaging Project maintainer 
 http://sourceforge.net/projects/g4l/
+------------------------------------------------------------+


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