Re: WD BLUE SSD died. Not even seen in BIOS or via USB? Bad Response from WD Support.

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On 13 Jul 2023 at 21:43, Samuel Sieb wrote:

Date sent:      	Thu, 13 Jul 2023 21:43:34 -0700
Subject:        	Re: WD BLUE SSD died. Not even seen in BIOS or 
via USB?
To:             	users@xxxxxxxxxxxxxxxxxxxxxxx
From:           	Samuel Sieb <samuel@xxxxxxxx>
Send reply to:  	Community support for Fedora users 
<users@xxxxxxxxxxxxxxxxxxxxxxx>

> On 7/13/23 21:08, Michael Hennebry wrote:
> > If you really want a warning and all else fails,
> > use your own checksums.
> > Have a process walk the filesystem.
> > If a file is open for writing, skip it.
> > If a file is older than the recorded checksum,
> > test the checksum.
> > Write a new checksum.
> > 
> > Where to put the checksums is left as an exercise for the reader.
> 
> If you're using btrfs, everything is automatically checksummed at all times.
> 
> But I don't know what this will warn you of in this case.  SSDs usually 
> fail suddenly with no warning.  It's very unlikely that you will get 
> corrupted data.

Not very happy with WD support, was actually looking for info to 
figure out what happened with drive versus trying to get a 
replacement, but that seems all they are concerned about NOT 
DOING. 

Then on top of that. The two WD Black drives I just ordered and 
seller sent serial numbers without being asked. WD Support comes 
back that those serial numbers were meant for drives installed in 
systems, so WD provides no warranty. Likely that others fall into 
same conditions. Think if a company makes a product, they would 
stand behind it. Person seems nice, but would prefer a straight 
answer. You are screwed that our drive failed, and we don't 
provide any support....

Thanks for the info. Guess I'll create monthly images of all systems 
to be save. Pulled out a new 4TB Seagate regular drive I had 
sitting around, and will make image files of the 1TB disks on it. 
Than hope it continues with no problem. Seagate Iron Horse...



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+------------------------------------------------------------+
 Michael D. Setzer II - Computer Science Instructor (Retired)     
 mailto:mikes@xxxxxxxx                            
 mailto:msetzerii@xxxxxxxxx
 Guam - Where America's Day Begins                        
 G4L Disk Imaging Project maintainer 
 http://sourceforge.net/projects/g4l/
+------------------------------------------------------------+


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