Re: OT: Ways to figure what causing High Ping Loss that require power cycling cable modem??

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On Sun, 09 Jul 2023 21:50:13 +1000
"Michael D. Setzer II via users" <users@xxxxxxxxxxxxxxxxxxxxxxx> wrote:

> Island got hit with a Typhoon Cat 3/Cat 4 that caused lots of 
> damage to all internet providers. Power at house was out for a 
> week. They are still working on lots of issues.
> 
> Can figure when issue happens, and power cycle on cable modem 
> fixes it. Wonder if there might be some process to find way to 
> prevent it from happening or way to have script software reset 
> modem. Years ago had way to reboot Surfboard modem, but now 
> ISP using Arriss cable modems. Web access has no reboot option?
> Thanks.

Just a guess here, but is it possible that the ISP is cycling limited
bandwidth through their customer base because of the problems?  Thus,
you get hit periodically, and when you reboot, you get allocated from
the current group.  You could ask them.

Also, I don't have a cable modem, but on my modem, in the menus, there
is an option to ask for a new lease (?), I think it is called.  That
is, it drops the current connection and goes through the sign on
protocol with the ISP to get assigned a new IP address.  Does your
modem have something similar?  Easier than a power cycle? Maybe.
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