Island got hit with a Typhoon Cat 3/Cat 4 that caused lots of damage to all internet providers. Power at house was out for a week. They are still working on lots of issues. Can figure when issue happens, and power cycle on cable modem fixes it. Wonder if there might be some process to find way to prevent it from happening or way to have script software reset modem. Years ago had way to reboot Surfboard modem, but now ISP using Arriss cable modems. Web access has no reboot option? Thanks. Usually would only need to reboot cable modem about once a month, but over last 6 days, have required reboots average of 7.5 times a day? 45 total. Similar patterns for prior weeks. Have script that does 50 pings to local name server, and most of time is 0, with some values from 1% to 10%, but often jumps to high rates over 80% to 100%. At which point the internet is useless. All lights on modem are fine, TV, phone, and 4 Linux machines all will report no internet. Traceroute to 8.8.8.8 still works, but when no loss takes total of 1.3 seconds While getting high loss using -n the time goes to 5.6 seconds, and without -n takes 2 minutes 13 seconds? Hops change of three test changes from 10, 14, and 13. Summary of time. Up Time Hours Days 129:29:28 129.4911 5.40 90.76% Down Time Hours Days 13:15:54 13.2650 0.55 9.24% Script plays sound when ping rate over 10%, and reset brings everything back to normal. But for how long before it returns has no pattern that I can find. On some cases if not around to power cycle it, it will start working again, but rare. Usually, only power cycle fixes it. ARRIS DOCSIS 3.1 / PacketCable 1.5 Touchstone Telephony Modem HW_REV: 8 VENDOR: ARRIS Group, Inc. BOOTR: 2.2.23.635901 SW_REV: 11.02.032.09.03.NCS MODEL: TM3402A Haven't found a way to send software reboot to modem, so only physical power cycle works. Seems company was bought by another and info from web site has been useless. Looked at netstat and nstat info before and after outages, but don't see anything from the linux side that shows what issue is. Get the 50+M speedtest results when working. Example of a cycle. Time and percentage of ping loss 2023-07-09 06:27:00 88 2023-07-09 06:30:00 76 2023-07-09 06:33:00 84 2023-07-09 06:36:00 84 2023-07-09 06:39:00 82 2023-07-09 06:42:00 78 2023-07-09 06:44:00 78 2023-07-09 06:47:00 84 2023-07-09 06:50:00 90 2023-07-09 06:53:00 82 2023-07-09 06:56:00 82 2023-07-09 06:59:00 92 2023-07-09 07:01:00 72 2023-07-09 07:04:00 82 2023-07-09 07:07:00 82 2023-07-09 07:10:00 80 Power Cycle modem makes access to 192.168.100.1 fail till about 3 to 4 minute reboot time. 2023-07-09 07:12:00 100 Cable Modem not accessible Reports when ping rate goes back to normal. 2023-07-09 07:16:00 0 UP +------------------------------------------------------------+ Michael D. Setzer II - Computer Science Instructor (Retired) mailto:mikes@xxxxxxxx mailto:msetzerii@xxxxxxxxx Guam - Where America's Day Begins G4L Disk Imaging Project maintainer http://sourceforge.net/projects/g4l/ +------------------------------------------------------------+ _______________________________________________ users mailing list -- users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe send an email to users-leave@xxxxxxxxxxxxxxxxxxxxxxx Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/users@xxxxxxxxxxxxxxxxxxxxxxx Do not reply to spam, report it: https://pagure.io/fedora-infrastructure/new_issue
