Re: OT: Can Fedora upgrade firmware on WD SSD drives?

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On Wed, Dec 21, 2022 at 12:06 PM Michael D. Setzer II via users
<users@xxxxxxxxxxxxxxxxxxxxxxx> wrote:
> [...]
> Just for Information. I did get a response from WD that
> was a little concerning.. Some messages had mentioned
> perhaps hooking the disk to a windows machine and
> doing the updates, but the WD respone mentioned that
> they could not guaranty that the disk would still work
> with the windows updated firmware??
>
> So, sounds like they really don't know what is going on
> with there own firmware upgrades?
>
> So, will definitely ignore the upgrades. Have some WD
> SSD drives that are the same, but have different
> firmware, but since they put no info on what is different
> in each firmware, better safe to leave what works alone.

I'm not sure how much of a Linux activist you are. But if you are into
activism, please file a complaint with your state's Attorney General's
office, and the Federal Trade Commission. The government needs the
datapoints. If they don't have the datapoints, then there's nothing
wrong in their eyes.

If the drive or firmware is defective then they have an obligation to
fix it. The drive and the firmware update must function as expected.
There's an implicit warranty in play for the drive that cannot be
disclaimed. The firmware update also has an implicit warranty that
cannot be disclaimed. Telling you something may work or may fail does
not meet the standards of law. Also see the Magnuson-Moss Warranty
Act.

(Magnuson-Moss Warranty Act and various state laws were enacted
because companies would try to disclaim everything. Imagine if you
went to a restaurant, ate the food and got sick. Disclaiming the
warranty on the food as "not for human consumption" does not fly. The
food carries an implicit warranty for its intended purpose - namely
consumption. If you did get sick and sued the restaurant for a
hospital bill, one of the claims you would raise is the one for
implicit warranty).

Jeff
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