Re: can't reach internet.

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Tim:
>> Sounds like your ISP had problems.  Do they have a status page?  If
>> so, have a look, see if it lists past outages, bookmark it for next
>> time (also find its IP, now, so you can check if DNS doesn't work
>> in the future).


home user:
> My ISP is comcast (or xfinity).
> I found a status page.  I did not see anything about past outages.

Some don't update their pages, they never have faults (pah!).  One of
our ISPs tried that line with me, I argued that's why you don't have
any technicians...  Their user forums were full of complaints about
service failures.

> How do I find the IP for that status page?

Let's say, for example, that your ISP has a status page at:

http://www.example.com/status.html

You could do

dig www.example.com

To find it's IP

Then, you could try:

http://93.184.216.34/status.html

With a big ISP, that may work.  Other ISPs may actually need a hostname
to go with the HTTP request.  In that case, you'd have to TEMPORARILY
add the IP to your /etc/hosts file, and use the address with the
hostname written in it (like my first example).

e.g.

127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4
::1         localhost localhost.localdomain localhost6 localhost6.localdomain6
98.184.216.34  www.example.com

I say do that temporarily, because their IP may change.  ISPs fiddle
with things as much as some users do.  And with a big ISP, you might
connect to different machines when you disconnect and reconnect with a
sufficient time delay.

Regarding speed tests, you can google for broadband speed tests,
there's plenty.  But beware that some ISPs fudge things.  They'll
optimise their configuration so that speed tests go through with flying
speeds, but the rest of their network is throttled.  Mine does that.

There are some speed test sites that aren't all fancy graphics with
speedometer dials, you just download a huge file and time it.  Those
ones that fly under the radar a bit more don't get the tricked results
by the ISPs.

I look for overseas speed test sites to test my real speed, most of our
Australian servers are reasonably fast, but our overseas links can be
dire.  And a lot of things I want to use, and occasionally have trouble
with, are overseas.

I'll probably be going through this pain, soon, changing ISPs.  Mine
has decided to change my plan without my approval, halving the speed,
and jacking up the price by around a third.


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