Re: Messages following a crash: [Hardware Error]: event severity: fatal

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On Tue, 11 Jan 2022 at 07:16, Eyal Lebedinsky <fedora@xxxxxxxxxxxxxx> wrote:
I just had the system lock-up hard, requiring hitting the reset button.

I now see in the system log:

Jan 11 19:28:54 e7 kernel: BERT: Error records from previous boot:
Jan 11 19:28:54 e7 kernel: [Hardware Error]: event severity: fatal
Jan 11 19:28:54 e7 kernel: [Hardware Error]:  Error 0, type: fatal
Jan 11 19:28:54 e7 kernel: [Hardware Error]:   section_type: Firmware Error Record Reference
Jan 11 19:28:54 e7 kernel: [Hardware Error]:   Firmware Error Record Type: SOC Firmware Error Record Type1 (Legacy CrashLog Support)
Jan 11 19:28:54 e7 kernel: [Hardware Error]:   Revision: 0
Jan 11 19:28:54 e7 kernel: [Hardware Error]:   Record Identifier: 100300100000000
Jan 11 19:28:54 e7 kernel: [Hardware Error]:   00000000: 00000000 00000000 00000000 00000000  ................
... continue until
Jan 11 19:28:54 e7 kernel: [Hardware Error]:   00000c00: ffffffff ffffffff ffffffff ffffffff  ................

I understand that this is related to the preceding crash. If so, what does it tell me?

Doing a search suggests that if this happens rarely then it can be ignored- true?.\

This is an Intel firmware issue.  
See: https://github.com/intel/Intel-Linux-Processor-Microcode-Data-Files/issues/44

For the benefit of others who may encounter the same issue you should report it with
details of the hardware.  Intel has been declaring old hardware as "unsupported", so 
there may not be any good solutions.
 
I now see that I had it also last Oct but not earlier. This hard lock-up happens at times (more than twice for sure)
and if I can do something about it then I would.

--
George N. White III

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