On 2020-08-04 03:01, Tim via users wrote:
On Mon, 2020-08-03 at 11:51 -0400, Bob Goodwin wrote:
I have a request from the VA to do a video interview rather than the
usual secure text messages.
"Do you have the ability to do a video appointment (you would need a
computer with a camera or a tablet or a smartphone)."
Considering they've worded it that way, you could simply just say "no,
I don't" if you didn't want the headache of trying to get it working.
When I was caring for my mother, our social security services wanted me
to do a pile of on-line stuff through their dreadful website (everyone
I know has tales of woe with it). I declined saying those things never
work for me, and every I know who used it says it's always going wrong.
Fortunately they accepted that, but that was pre-plague era.
I would have thought, though, that they wouldn't insist on video
interviews with someone with vision impairment. At the very least,
it's discriminatory. (Hoping I'm not mixing you up with someone else
on the list, my memory's a bit vague at the moment.)
°
Yes, you are correct and it is related to my low vision problems. I can
just respond no but she thought it might be something I could do
they have a 'secure message' system that I use for most of my
communication with them. I find that it works very well and does
everything I need better then the telephone, fast response and if I
forget a point I can ask again later without waiting on the phone.
And an appointment eats half a day with the long drive which I can no
longer do myself. I have not tried it yet but I am assuming Zoom will
work with a usb camera and microphone, both of which I have on hand. The
remaining obstacle is devising a way to test this stuff. Fortunately
none of this is urgent.
--
Bob Goodwin - Zuni, Virginia, USA
http://www.qrz.com/db/W2BOD
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