Re: usb issue

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On 2020-05-02 05:16, George N. White III wrote:
On Sat, 2 May 2020 at 00:13, ToddAndMargo via users <users@xxxxxxxxxxxxxxxxxxxxxxx <mailto:users@xxxxxxxxxxxxxxxxxxxxxxx>> wrote:

    Hi All,

    I just installed
          Fedora-Xfce-Live-x86_64-32-1.6.iso

    on a customer's old laptop.  The laptop previously had
    Windows XP installed on it.  So many things had gone
    wrong that it was time to  try something else.

    Okay, the laptop now runs beautifully, with one exception.
    If I copy files from a USB3 flash drive (all the ports
    are USB2) the entire machine freezes: screen, mouse,
    keyboard are completely frozen.
    _storage
    Now I tortured the machine for hours with streaming
    this and that, kpat, etc..  As long as I do not
    insert a USB3 flash drive, the machine works perfectly.

    May I presume that her USB2 ports are power
    compromised?  Your thoughts.


Flash drives shouldn't use much power, but there could
be issues with power management on USB ports
and devices.

That is what I am thinking.  Copying would increase the power.


Have you tried USB3 flash drives from multiple
vendors?

Kanguru and Samsung

Can you boot a different distro from a live CD/DVD?

I is with the customer.  I don't have access to it anymore.

I installed from a Live USB.  The flash drive was USB 2
as her ports were only USB2.  The install has a TON of
copying, so why did that not crash?

If you find one that works you can compare module
versions and options (quirks).

Most systems seem to use usb_storage and uas
modules.

usb_storage has a quirks parameter.  With luck someone
with the same usb chipset has found the quirk setting
you need and put the details where Goggle can find
them.

--
George N. White III

Maybe an update will come along and fix it, but I think
it is a hardware issue.  I use Fedora and USB all over
the place.

Thank you for the help!

-T
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