usb issue

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Hi All,

I just installed
    Fedora-Xfce-Live-x86_64-32-1.6.iso

on a customer's old laptop.  The laptop previously had
Windows XP installed on it.  So many things had gone
wrong that it was time to  try something else.

Okay, the laptop now runs beautifully, with one exception.
If I copy files from a USB3 flash drive (all the ports
are USB2) the entire machine freezes: screen, mouse,
keyboard are completely frozen.

Now I tortured the machine for hours with streaming
this and that, kpat, etc..  As long as I do not
insert a USB3 flash drive, the machine works perfectly.

May I presume that her USB2 ports are power
compromised?  Your thoughts.

Many thanks,
-T
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