Re: Redhat Bugzilla Login Trouble

Jonathan Ryshpan <jonrysh@xxxxxxxxxxx> · Wed, 14 Oct 2015 16:28:18 -0700

On Wed, 2015-10-14 at 21:02 +0200, Michael Schwendt wrote:
On Wed, 14 Oct 2015 10:49:17 -0700, Jonathan Ryshpan wrote:

On Wed, 2015-10-14 at 09:04 -0700, Jonathan Ryshpan wrote:

Redhat Bugzilla Login informs me (correctly)
The password must contain at least one:
letter
special character
digit
You must request a new password in order to log in again.

When I request a new password, this message appears:
A token for changing your password has been emailed to you. Follow
the instructions in that email to change your password.

But after a few hours, the promised email has not appeared.

Well, I wasn't patient enough.  I put in a request about 7:30am; the
reply came about 9:20am.  In the future I'll wait longer.  But does
anyone know the reason for the delay?  Usually new password tokens
arrive essentially immediately.
Have you examined the email headers yet?

I have now.  The email appears to have spent only 2 seconds in transit.  Here are the 
"Received:" headers for the last one, edited for clarity and corrected so that all show 
Eastern Time.
    Received: from mx1-phx2.redhat.com Wed, 14 Oct 2015 12:18:04 -0400

    Received: from bugweb-04.app.bz.hst.phx2.redhat.com Wed, 14 Oct 2015 12:18:02 -0400

    Received: (from apache@localhost) Wed, 14 Oct 2015 12:18:02 -0400

    Date: Wed, 14 Oct 2015 12:18:02 -0400 (10/14/2015 09:18:02 AM)

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