Hi
On Wed, Jan 1, 2014 at 9:25 PM, Tom Horsley wrote:
The only actual user I know and understand is me.
That is true for everyone else as well, no matter how much they
deny it.
Nah. People do have various ways of finding out what users do and need - customer support tickets, surveys, bug reports, UI studies etc. There are decades of UI research that has conclusive evidence on what type of things users generally prefer. It is not all subjective as you claim although it is not a uncommon myth.
Rahul
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