On 4/15/2013 8:49 AM, Paul W. Frields wrote:
not all you're getting, which is why Red Hat
consistently talks about providing higher value in the subscription
model than just bits. Rather, the value includes things like:
* Certification on hardware
* Ecosystem of applications certified on the platform
* Access to top-rated customer support portal resources
* Vendor response to security issues and other errata
Thanks for your time explaining me the add-on value of the
self-support subscription
I was going according to what the "Production Support Service
Level Agreement" chart shows
https://access.redhat.com/support/offerings/production/sla.html
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Dr. Isabelle Buckley - The Buckley School
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