Allegedly, on or about 13 April 2013, Beartooth sent: > RedHat, with clients who need massive support, doesn't want > Jill's business. But (sez me) there are enough of her now to support a > start-up entrepreneur who does; and in a few years there'll be enough > more to support a thriving business, with that entrepreneur in the > catbird seat. > > Am I making sense yet? Despite David's negativity, I see very little difference between what you've colourfully described, and what's happened with the evil OS. It isn't Microsoft that provides most of the technical support to a plethora of incompetent users. It's the son, student, or kid next door that provides the freebie help to families and no-budget organisations. It's the small computer shop that supplies the paid help to families. It's the larger IT organisations that provide paid help to companies. It's the in-house IT support that deal with in-house computing problems... So there really is no reason to believe that only Red Hat might provide paid technical support, nor that others won't get involved with the different levels of support that different levels of users need. And compared to some of the resources that people access to sort out their own Windows problems, this list is a much better resource. -- [tim@localhost ~]$ uname -rsvp Linux 3.8.4-102.fc17.x86_64 #1 SMP Sun Mar 24 13:09:09 UTC 2013 x86_64 All mail to my mailbox is automatically deleted, there is no point trying to privately email me, I will only read messages posted to the public lists. My apologies for not including a virus with this message, but I don't use Windows. -- users mailing list users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe or change subscription options: https://admin.fedoraproject.org/mailman/listinfo/users Guidelines: http://fedoraproject.org/wiki/Mailing_list_guidelines Have a question? Ask away: http://ask.fedoraproject.org