Paul Allen Newell: >> http://fedoraproject.org/wiki/How_to_debug_printing_problems Tim Waugh: > If you can see an improvement to be made to that page, please go ahead. Unrelated to the original poster, but I can think of a small one. At the end of the page there is this: ------------- begin paste ------------- Other information to include Be prepared to include some information about your system as well. Some of this can be gathered automatically using the printing troubleshooter, but you may also need to include other information such as: * the PPD file for the print queue (from the /etc/cups/ppd directory) * the document you are attempting to print -- if this is large, please try to see if the problem also occurs with a smaller document ------------- end paste ------------- You could have a sample file for them to try out, or suggest a specific file that they'd already have on their system. Some people have a strange idea about what constitutes a *small* file. ;-) (It's only 50MB, I deal with bigger files than that, all the time...) And it could stop them from trying to test print from some broken document file. -- [tim@localhost ~]$ uname -r 2.6.27.25-78.2.56.fc9.i686 Don't send private replies to my address, the mailbox is ignored. I read messages from the public lists. -- users mailing list users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe or change subscription options: https://admin.fedoraproject.org/mailman/listinfo/users Guidelines: http://fedoraproject.org/wiki/Mailing_list_guidelines Have a question? Ask away: http://ask.fedoraproject.org
