On Wednesday 28 May 2008 19:42:43 Ric Moore wrote: > Rex, the other shoe on that pony, as has been debated before, is that a > lot of us would prefer to ask the list first, just so we're not creating > something <*>--STUPID--<*> on the bug list. > > I'm sure the guys that have to answer those tickets would rather we make > sure that we've TRIED to become informed on the problems first, then to > make an intelligent as well as useful submission to bugzilla after. Or, > we could just put the list to bed and file every problem to bugzilla to > wait months for the result. That's my take on it. Ric I totally agree, but the fact remains that many people open a bug, then when a NEEDINFO comes back there is no response from them. If no-one else adds to the bug report either there is little that the developers can do. I've seen bug reports that have been stuck with a NEEDINFO for around 3 years, then people complain that the bugs aren't getting fixed. They must think that developers have a cheap line on crystal balls :-) Anne
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