Gerwin Krist wrote:
Thats a good idea. How long do you think would be a appopriate time before auto closing a bug report. 2 weeks?-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hya, Just a questions what about auto-closing tickets after a certain time for tickets on NEEDINFO status. It happens VERY often that when I set a ticket to "NEEDINFO" the reporter doesn't respond. Imho this a waste of time for us, and these tickets won't be closed anyways. Gerwin
regards Rahul
