-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hya, Just a questions what about auto-closing tickets after a certain time for tickets on NEEDINFO status. It happens VERY often that when I set a ticket to "NEEDINFO" the reporter doesn't respond. Imho this a waste of time for us, and these tickets won't be closed anyways. Gerwin -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.1 (GNU/Linux) Comment: Using GnuPG with Thunderbird - http://enigmail.mozdev.org iD8DBQFDIsH0eu2ewo6LEXIRAqG2AKDcWKJB1Uk+S60k5DDu37U+5c65BACfQ/Ur Gf809gPIcBAEUnPTzHLkbIM= =tFXH -----END PGP SIGNATURE-----
