On Thu, Mar 05, 2015 at 02:59:30PM -0700, Pete Travis wrote: > During the F21 development cycle, the Cloud[1], Server[2], and > Workstation[3] groups assembled Product Requirements Documents that each > developed user profiles, or personas, that reflected "typical" users for > a given use case each group wanted to target. > > Within the Fedora Docs Project, we've recently been reassessing our > target audience, mission statement, et al, and have begun developing > personas[4] as a tool to aid in that process. The marketing group has > also discussed building user stories [citation needed]. > > The concept of Personas seems like a universally applicable concept; in > use by many groups, potentially useful to many more. Refining these > user stories and sharing them between subsets of the Fedora Project > gives us common ground for discussing strategy and implementation goals. > > As a collaboratively maintained effort, these personas will begin to > take on character. Instead of discussions about "the best thing for > users", we can be more productive by using the shared idea of "Ned, new > Linux user" or "Daryll, the distro-hopping linux enthusiast" or "Lisa, > the stubborn sysadmin". > Grouping user traits into archetypes lets us track them, giving them > names helps us remember them, and so on; hopefully since they're in > somewhat common use we all understand the concept :) I'd like specific, > well developed characters to become part of the conversational domain > language of Fedora contributors. > > What about this idea needs coordination? First, we can all cooperate in > developing the personalities, preferences, and character of the > personas. Marketing can produce brochures demonstrating how Billy used > Fedora for his thesis; Design can have consistent artwork to represent > Billy, so we recognize him on sight; Workstation can target packages and > settings for Billy's needs; QA can test for "What would Billy do?"; Docs > can back it up with tutorials for the word processing software Billy > wrote his term papers in, to the machine learning and robotics tools he > advanced during graduate studies (Hey, aren't there machine learning and > robotics SIGs too?) The personas help disparate groups unify focus on a > common goal, and humanize the sea of amorphous "users" we'd like to win > over. > > [1] https://fedoraproject.org/wiki/Cloud/Cloud_PRD#User_Profiles > [2] https://fedoraproject.org/wiki/Server/Personas > [3] > https://fedoraproject.org/wiki/Workstation/Workstation_PRD#Target_Audience > [4] https://fedoraproject.org/wiki/Docs_Project_Focus#Personas Hi Pete, I'm not sure if I saw any replies to this, so at risk of being not just late but redundant: the concept of focus is a good one. One thing I don't understand is where the "General" section personas in [4] come from. The page states they can be used in all categories, but for example, I don't see Ned as being applicable to the Server's existing categories. But I could be misunderstanding to what categories those personas are meant to apply. -- Paul W. Frields http://paul.frields.org/ gpg fingerprint: 3DA6 A0AC 6D58 FEC4 0233 5906 ACDB C937 BD11 3717 http://redhat.com/ - - - - http://pfrields.fedorapeople.org/ The open source story continues to grow: http://opensource.com _______________________________________________ outreach mailing list outreach@xxxxxxxxxxxxxxxxxxxxxxx https://lists.fedoraproject.org/mailman/listinfo/outreach
