Re: Question about Approving Comments

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I don't think I've ever read the comments on any of the articles but I tend to be more for allowing comments as long as they aren't harassing other users/authors and or spreading mis information.  If the post is accurate and contributes to the conversation/article that sounds good to me.  On the other hand I tend to think more that comments that ONLY say "Don't ask xyz here without an answer or a redurection" do not contribute at all and would probably hit any personal filter I would set long before a question would. 


 Just my personal view as a new person to the group and what I think would help foster a more welcoming and better community

On May 16, 2020 2:42:05 PM CDT, Gregory Bartholomew <gregory.lee.bartholomew@xxxxxxxxx> wrote:
>I've been randomly checking the magazine's dashboard and approving comments
>as part of my editor duties, but I saw one from Paul that has me wondering
>if maybe I should be rejecting more of them.
>
>Paul said something to the effect of "this isn't a support forum". And that
>makes sense to me -- we don't necessarily want all the problems advertised
>on the magazine. At the same time though, I have rejected some comments
>just because they were low information, excessively critical/negative, and
>repeated what had already been stated (in a better way) by others. But then
>the commenter sent another comment complaining/asking why his/her comment
>had been rejected. I think Red Hat's motto is "be open", so I'm not quite
>sure how to handle some of these situations.
>
>I think it would be a nice feature if there were an option to have the
>rejection message say something like "Please direct support-related posts
>to https://discussion.fedoraproject.org/";. Maybe such a feature exists and
>I'm not aware of it?
>
>Just tying to make sure that I am handling this part of the job properly.
>
>Thanks.
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