Re: The Future of Ask Fedora (potentially: hosted by upstream)

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> Ask Fedora is one of our primary user-facing support resources. It's
> reasonably successful, with over 18,000 questions, with almost 80% of
> those having at least some answer. It has a small but active and
> passionate community.
> 
> On the other hand, I've heard from the infrastructure team that it's
> taking an increasing amount of time just to keep the service running,
> and making improvements is out of the question. We're having trouble
> keeping up with things like keeping the software on the recent version,
> let alone advancing new ideas.
> 
> Since this is such an important thing for users, I think we need an
> improvement. I asked the community what to do
> <https://ask.fedoraproject.org/en/question/95681/ask-fedora-is-it-working-...
> and the top-voted response is from the upstream author, who has offered
> to host the site for $250/month, including 6 hours of development time.
> 
> Assuming we can make the money work out, what do you think about this?

I appreciate the time the developer took to answer questions in the thread, and the offer to host.  Both of those are gracious indeed.

However, I'm concerned about setting the precedent of paying to host a service.  The cost to Fedora to host it is not in machine time or bandwidth, but in sysadmin and maintenance.  Ideally, some of those same passionate Fedora Ask community members would step forward to help run the site by becoming part of FI, even if only to service Ask.

The amount of money per year is not huge, but it is enough to get a person to e.g. Flock or a number of local people to a FUDCon.  I don't believe we have any other paid-for services at the moment outside of the AWS accounts for amazon (which is a necessity).  I'd be fairly hesitant to start adding more things we have to pay for and manage SLAs on, etc.

josh
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