Re: Why is RedHat using Piwik to track contributors?

[Alex Eng <aeng@xxxxxxxxxx>]

Jean-Baptise, 

 

Red Hat decided to use Zanata, so the Fedora community use it, there
> is no possibility for us to use any other tool, so fedora.zanata.org
> is part of the Fedora project and as such

I remember there was a huge discussion among translator's team in Fedora for few months and its a decision from Fedora community, not RedHat.

Bugzilla is one example, Zanata is another,
Freenoode yet another. 

I don't think you're bound to use these tools in Fedora. But it is the fact that the tools is mature andis widely used by community. This is the same discussion with Fedora Hub why they support IRC rather than other chat  platform, because its being used by community.

With Piwik, Carlos's reply explained it.

You can ask the same question on any application which community uses. Generally, I think its the same for all of them, and I think its fine as long as it is for benefit of improving the application. 

Feel free to let me know if you have anymore question.

---------------------------------------------

Alex Eng 

Senior Software Engineer
Globalisation Tools Engineering
DID: +61 3514 8262 
Mobile: +614 2335 3457 

Red Hat, Asia-Pacific Pty Ltd 
Level 1, 193 North Quay 
Brisbane 4000 
Office: +61 7 3514 8100 
Fax: +61 7 3514 8199 
Website: www.redhat.com

On Tue, Oct 11, 2016 at 6:44 AM, Carlos Munoz <camunoz@xxxxxxxxxx> wrote:

Hi All,

The Zanata development team manages the Fedora Zanata instance. Alex Eng is part of this effort. We use piwik to track the general usage that Zanata is getting. We use the Red Hat instance because in that way we can see and combine the data from all the Zanata instances we manage. We use it to track things like which browsers are being used to access it, what are the pages that are most visited, etc.

This helps us a lot to determine which features need greater priority, or whether we should test that certain pages work perfectly in mobile browsers, for example. As far as I have seen (or am interested) the data piwik gathers does not include user identifying information, and it has never left the Zanata development team for that matter.

Let me or Alex know if you have any other questions.

Regards,

Carlos A. Munoz

Associate Manager, Software Engineering

Content Services and Globalization

Red Hat

On Tue, Oct 11, 2016 at 5:52 AM, Kevin Fenzi <kevin@xxxxxxxxx> wrote:

On Mon, 10 Oct 2016 19:41:39 -0000
"Jean-Baptiste Holcroft" <jean-baptiste@xxxxxxxxxxx> wrote:

> Oh, please do not answer like this Kevin.

Well, not sure how else I can answer. We don't manage Zanata and don't
know how or why they setup things the way they did.

> Red Hat decided to use Zanata, so the Fedora community use it, there
> is no possibility for us to use any other tool, so fedora.zanata.org
> is part of the Fedora project and as such, I'm asking the official
> RedHat Infrastructure team about usage of contributor statistics.

There are tools that the Fedora community uses that are not managed by
Fedora Infrastructure. Bugzilla is one example, Zanata is another,
Freenoode yet another. These are all tools where we had decided we
don't have the resources to run our own instances or feel that existing
tools are fine.

We do not manage zanata at all. We don't have any control over it.
I cannot tell you why something was setup the way it was other than
asking the owner(s), which you can also do.

> Why in the same time, we do not save IRC history but we do store time
> spent on each page, clicked item, and any other thing that Piwiki can
> track ? It is not my understanding of the PrivacyPolicy :
> https://fedoraproject.org/wiki/Legal:PrivacyPolicy

This policy applies to Fedora Project resources. Bugzilla, Zanata and
Freenode have their own privacy policies.

kevin

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