On Wed, Mar 11, 2015 at 06:28:05PM +0000, Ankur Sinha wrote: > On Wed, 2015-03-11 at 11:58 -0400, Paul W. Frields wrote: > > I wasn't sure where else to ask these questions, so please feel free > > to refer me to a better venue! :-) > > > > * I found a 500 Server Error when I tried to leave feedback through > > the feedback link: > > > > https://ask.fedoraproject.org/en/feedback/?next=/en/questions/ > > > > Who is actively involved in administering the site, so I can refer > > this issue correctly? > > We know about this one. We're still not sure what's causing it. I've had > a couple of people e-mail me directly, which is fine. Community members > that run into issues generally open a fedora-infra trac ticket. > > https://fedorahosted.org/fedora-infrastructure/ticket/4187 That's fine, but how does someone not familiar with ask.fp.o know to do that? Why not change the link and investigate the problem in the background? > > * I don't visit the site very often. When I signed in today, I found > > over 10,000 posts in the moderation queue. Since I visited to find > > out status on a specific post the OP asked me about, and had to > > approve his question through, I'm worried all these posts represent > > questions blocked on moderator action. Am I correct about this or > > not? > > The moderation queue in the version we're using is quite badly designed > - it's an upstream issue - that's how askbot is. All those posts aren't > actually waiting for moderation - even if a mod approves a post, it > still seems to show up in another mod's moderation queue :( OK, I understand. What should I do about the 10,000+ items in my queue? > We informed upstream about this and they've apparently rewritten the > moderation part and made a new release. None of us have managed to find > the cycles to update the package and test it out in staging so that we > can update the production instance. It's high time I looked into it, > though - it's been on my todo list for quite a while. I'm happy you are looking into it, and I see from your other post there is an updated package. However, this raises a potential issue about future maintenance. It appears the site gets quite a bit of visitors and use. What's the plan to find cycles for the maintenance required for such a service? > > * No moderators or admins are camped in the #fedora-ask channel, which > > is referred to here as the canonical channel for help: > > > > https://fedoraproject.org/wiki/Ask_fedora?rd=AskFedora > > > > Is there a different channel or help venue that should be noted > > there? > > I should be in there pretty much 24x7, so would randomuser. We don't > speak much in the channel - it's more to monitor the fedmsg logs. :) I humbly retract this last bullet. :-) It turns out I was on the wrong IRC network and failed to read properly. I see three bots, and five people in there right now counting me. Sorry for my mistake! -- Paul W. Frields http://paul.frields.org/ gpg fingerprint: 3DA6 A0AC 6D58 FEC4 0233 5906 ACDB C937 BD11 3717 http://redhat.com/ - - - - http://pfrields.fedorapeople.org/ The open source story continues to grow: http://opensource.com _______________________________________________ infrastructure mailing list infrastructure@xxxxxxxxxxxxxxxxxxxxxxx https://admin.fedoraproject.org/mailman/listinfo/infrastructure
