Re: Getting more metrics: Fedora net promoter score survey

[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

 



+1, the thing, the release notes, and the survey list. I like surveys.

P

On Tue, Nov 12, 2019 at 5:18 PM Matthew Miller <mattdm@xxxxxxxxxxxxxxxxx> wrote:
>
> Hey everyone! I happened by chance to meet someone at Red Hat who works on
> Red Hat's Net Promoter Score program. NPS, if you're not familiar, is a
> metric based on the simple question "How likely are you to recommend this?"
> on a scale from 0-10.
>
> I think this can be very useful, especially as tracked over time. And it
> turns out that the group at Red Hat who does this would be happy to provide
> this to Fedora as a service.
>
> I'd like to make a link to this survey available on some of the various
> Fedora websites. (Get Fedora, Fedora Magazine, Ask Fedora...)
>
> We'll ask that basic question and a couple of followups like "Do you
> participate in the Fedora community" and "What are your top challenges?"
> (This is different from the demographic / contributor survey and won't ask
> any of those sorts of questions.)
>
> For, like, a hotel chain, you usually get this survey as an email to some
> customer list. While we have email addresses of Fedora contributors, for
> obvious reasons we aren't gonna be using those for this in bulk. I also
> don't feel good about using the announce list — I will probably
> include a link to the survey in future release announcements, but just
> sending mail about the survey itself doesn't feel like what people signed up
> to that list for.
>
> I am thinking, though, of creating a "please survey me" mailing list that
> people can opt-in to — if you sign up, we'll email you once every three
> months or six months or so.
>
> What do you think of this idea overall? We also have the option of creating
> more specific surveys focused on an edition or spin, if your team would be
> interested in such a thing.
>
> --
> Matthew Miller
> <mattdm@xxxxxxxxxxxxxxxxx>
> Fedora Project Leader
> _______________________________________________
> council-discuss mailing list -- council-discuss@xxxxxxxxxxxxxxxxxxxxxxx
> To unsubscribe send an email to council-discuss-leave@xxxxxxxxxxxxxxxxxxxxxxx
> Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/
> List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines
> List Archives: https://lists.fedoraproject.org/archives/list/council-discuss@xxxxxxxxxxxxxxxxxxxxxxx
_______________________________________________
council-discuss mailing list -- council-discuss@xxxxxxxxxxxxxxxxxxxxxxx
To unsubscribe send an email to council-discuss-leave@xxxxxxxxxxxxxxxxxxxxxxx
Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/
List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines
List Archives: https://lists.fedoraproject.org/archives/list/council-discuss@xxxxxxxxxxxxxxxxxxxxxxx




[Index of Archives]     [Fedora Users]     [Fedora Outreach]     [Fedora Desktop]     [Fedora KDE]     [KDE Users]     [Fedora SELinux]     [Yosemite Forum]     [Linux Audio Users]

  Powered by Linux