Re: Closing private pagure tickets

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On Wed, Feb 21, 2018 at 11:45 AM, Radka Janekova <radka.janek@xxxxxxxxxx> wrote:
> On Wed, Feb 21, 2018 at 5:05 PM, Josh Boyer <jwboyer@xxxxxxxxxxxxxxxxx>
> wrote:
>>
>> On Wed, Feb 21, 2018 at 10:52 AM, Radka Janekova <radka.janek@xxxxxxxxxx>
>> wrote:
>> >
>> > Hello,
>> >
>> > Please do not close private pagure tickets opened in order to discuss
>> > something sensitive before the discussion is actually over - agreed that its
>> > over by the person who opened it up, and others in the council. This kind of
>> > decision can not be taken by a single person.
>>
>> Getting approval from the ticket reporter to close a ticket can lead
>> to tickets being open forever that are not actively being worked.  It
>> is up to the group to determine when a ticket is closed, and sometimes
>> that means the reporter does not agree with that resolution.  A ticket
>> can always be reopened if it was closed prematurely or new information
>> causes it to be relevant again.
>
>
> "The group" is not an individual, if we're talking about the most recent
> issue. And a simple question if there is anything else to be discussed would
> be welcome rather them immediate dismissal without any discussion
> whatsoever.
>
>>
>>
>> > Closing such ticket means ending the discussion prematurely as nobody
>> > will keep track of it anymore.
>>
>> That is correct, and in some cases that is the desired result.
>
>
> So you decided that my important and time sensitive query was desired to be
> dismissed or ignored?

I was speaking in the general case, but in your specific case if you
have more information that would cause the ticket to be relevant then
please reopen.

josh
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