New product Behringer UV1 invalid clock source

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Good afternoon,

I picked up a Behringer UV1 for a review and ran into an odd error. ALSA, Pulse, and Jack all see the interface but there is an audio skip every second or so in the playback. Dmesg reported "clock source 41 is not valid, cannot use" and yeah, it does sound like a mismatched clock.

Since this is a new product it might be missing a config? I'm not sure how that works or who I should contact.

Hope someone can point me in the right direction.

Thank you,

Venn

P.S.

Included the output of dmesg and lsusb

dmesg output

509.470549] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  509.470551] usb 5-2: Product: UV1
[  509.470552] usb 5-2: Manufacturer: Behringer
[  509.470553] usb 5-2: SerialNumber: 12345678
[  509.545672] usb 5-2: clock source 41 is not valid, cannot use


lsusb

Bus 005 Device 004: ID 1397:0510 BEHRINGER International GmbH UV1
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass          239 Miscellaneous Device
  bDeviceSubClass         2
  bDeviceProtocol         1 Interface Association
  bMaxPacketSize0        64
  idVendor           0x1397 BEHRINGER International GmbH
  idProduct          0x0510
  bcdDevice            1.00
  iManufacturer           1 Behringer
  iProduct                2 UV1
  iSerial                 3 12345678
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x011d
    bNumInterfaces          4
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0x80
      (Bus Powered)
    MaxPower              500mA
    Interface Association:
      bLength                 8
      bDescriptorType        11
      bFirstInterface         0
      bInterfaceCount         3
      bFunctionClass          1 Audio
      bFunctionSubClass       0
      bFunctionProtocol      32
      iFunction               0
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         1 Audio
      bInterfaceSubClass      1 Control Device
      bInterfaceProtocol     32
      iInterface              0
      AudioControl Interface Descriptor:
        bLength                 9
        bDescriptorType        36
        bDescriptorSubtype      1 (HEADER)
        bcdADC               2.00
        bCategory               8
        wTotalLength       0x0077
        bmControls           0x01
          Latency control Control (read-only)
      AudioControl Interface Descriptor:
        bLength                 8
        bDescriptorType        36
        bDescriptorSubtype     10 (CLOCK_SOURCE)
        bClockID               41
        bmAttributes            3 Internal programmable clock
        bmControls           0x07
          Clock Frequency Control (read/write)
          Clock Validity Control (read-only)
        bAssocTerminal          0
        iClockSource           10 Internal
      AudioControl Interface Descriptor:
        bLength                 8
        bDescriptorType        36
        bDescriptorSubtype     11 (CLOCK_SELECTOR)
        bClockID               40
        bNrInPins               1
        baCSourceID(0)         41
        bmControls           0x03
          Clock Selector Control (read/write)
        iClockSelector          0
      AudioControl Interface Descriptor:
        bLength                17
        bDescriptorType        36
        bDescriptorSubtype      2 (INPUT_TERMINAL)
        bTerminalID             2
        wTerminalType      0x0101 USB Streaming
        bAssocTerminal          0
        bCSourceID             40
        bNrChannels             2
        bmChannelConfig    0x00000000
        iChannelNames         192 UV2860 OUT1
        bmControls         0x0000
        iTerminal               0
      AudioControl Interface Descriptor:
        bLength                18
        bDescriptorType        36
        bDescriptorSubtype      6 (FEATURE_UNIT)
        bUnitID                10
        bSourceID               2
        bmaControls(0)     0x00000000
        bmaControls(1)     0x00000000
        bmaControls(2)     0x00000000
        iFeature                0
      AudioControl Interface Descriptor:
        bLength                12
        bDescriptorType        36
        bDescriptorSubtype      3 (OUTPUT_TERMINAL)
        bTerminalID            20
        wTerminalType      0x0301 Speaker
        bAssocTerminal          0
        bSourceID              10
        bCSourceID             40
        bmControls         0x0000
        iTerminal               0
      AudioControl Interface Descriptor:
        bLength                17
        bDescriptorType        36
        bDescriptorSubtype      2 (INPUT_TERMINAL)
        bTerminalID             1
        wTerminalType      0x0201 Microphone
        bAssocTerminal          0
        bCSourceID             40
        bNrChannels             2
        bmChannelConfig    0x00000000
        iChannelNames         128 UV2860 IN1
        bmControls         0x0000
        iTerminal               0
      AudioControl Interface Descriptor:
        bLength                18
        bDescriptorType        36
        bDescriptorSubtype      6 (FEATURE_UNIT)
        bUnitID                11
        bSourceID               1
        bmaControls(0)     0x00000000
        bmaControls(1)     0x00000000
        bmaControls(2)     0x00000000
        iFeature                0
      AudioControl Interface Descriptor:
        bLength                12
        bDescriptorType        36
        bDescriptorSubtype      3 (OUTPUT_TERMINAL)
        bTerminalID            22
        wTerminalType      0x0101 USB Streaming
        bAssocTerminal          0
        bSourceID              11
        bCSourceID             40
        bmControls         0x0000
        iTerminal               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0006  1x 6 bytes
        bInterval               8
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       0
      bNumEndpoints           0
      bInterfaceClass         1 Audio
      bInterfaceSubClass      2 Streaming
      bInterfaceProtocol     32
      iInterface              0
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       1
      bNumEndpoints           2
      bInterfaceClass         1 Audio
      bInterfaceSubClass      2 Streaming
      bInterfaceProtocol     32
      iInterface              0
      AudioStreaming Interface Descriptor:
        bLength                16
        bDescriptorType        36
        bDescriptorSubtype      1 (AS_GENERAL)
        bTerminalLink           2
        bmControls           0x00
        bFormatType             1
        bmFormats          0x00000001
          PCM
        bNrChannels             2
        bmChannelConfig    0x00000000
        iChannelNames         192 UV2860 OUT1
      AudioStreaming Interface Descriptor:
        bLength                 6
        bDescriptorType        36
        bDescriptorSubtype      2 (FORMAT_TYPE)
        bFormatType             1 (FORMAT_TYPE_I)
        bSubslotSize            4
        bBitResolution         24
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x08  EP 8 OUT
        bmAttributes            5
          Transfer Type            Isochronous
          Synch Type               Asynchronous
          Usage Type               Data
        wMaxPacketSize     0x0190  1x 400 bytes
        bInterval               1
        AudioStreaming Endpoint Descriptor:
          bLength                 8
          bDescriptorType        37
          bDescriptorSubtype      1 (EP_GENERAL)
          bmAttributes         0x00
          bmControls           0x00
          bLockDelayUnits         2 Decoded PCM samples
          wLockDelay         0x0008
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x84  EP 4 IN
        bmAttributes           17
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Feedback
        wMaxPacketSize     0x0004  1x 4 bytes
        bInterval               4
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        2
      bAlternateSetting       0
      bNumEndpoints           0
      bInterfaceClass         1 Audio
      bInterfaceSubClass      2 Streaming
      bInterfaceProtocol     32
      iInterface              0
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        2
      bAlternateSetting       1
      bNumEndpoints           1
      bInterfaceClass         1 Audio
      bInterfaceSubClass      2 Streaming
      bInterfaceProtocol     32
      iInterface              0
      AudioStreaming Interface Descriptor:
        bLength                16
        bDescriptorType        36
        bDescriptorSubtype      1 (AS_GENERAL)
        bTerminalLink          22
        bmControls           0x00
        bFormatType             1
        bmFormats          0x00000001
          PCM
        bNrChannels             2
        bmChannelConfig    0x00000000
        iChannelNames         128 UV2860 IN1
      AudioStreaming Interface Descriptor:
        bLength                 6
        bDescriptorType        36
        bDescriptorSubtype      2 (FORMAT_TYPE)
        bFormatType             1 (FORMAT_TYPE_I)
        bSubslotSize            4
        bBitResolution         24
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x88  EP 8 IN
        bmAttributes           37
          Transfer Type            Isochronous
          Synch Type               Asynchronous
          Usage Type               Implicit feedback Data
        wMaxPacketSize     0x0190  1x 400 bytes
        bInterval               1
        AudioStreaming Endpoint Descriptor:
          bLength                 8
          bDescriptorType        37
          bDescriptorSubtype      1 (EP_GENERAL)
          bmAttributes         0x00
          bmControls           0x00
          bLockDelayUnits         2 Decoded PCM samples
          wLockDelay         0x0008
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        5
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass      1
      bInterfaceProtocol     16
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x85  EP 5 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0008  1x 8 bytes
        bInterval               8
Device Qualifier (for other device speed):
  bLength                10
  bDescriptorType         6
  bcdUSB               2.00
  bDeviceClass          239 Miscellaneous Device
  bDeviceSubClass         2
  bDeviceProtocol         1 Interface Association
  bMaxPacketSize0         8
  bNumConfigurations      1
can't get debug descriptor: Resource temporarily unavailable
Device Status:     0x0000
  (Bus Powered)



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