uname -r returns 4.4.0.-53-generic on both the working system (SD4 Serena) and the non-working system (SDA2 Sylvia), so I don't see how changing the kernel will help.
lshw on (SDA2 Sylvia - no sound) has this to say about sound:
*-multimedia UNCLAIMED
description: Audio device
product: 6 Series/C200 Series Chipset Family High Definition Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 05
width: 64 bits
clock: 33MHz
capabilities: cap_list
configuration: latency=0
resources: memory:f7d00000-f7d03fff
lshw on (SDA4 Serena - yes sound) has this to say about sound:
*-multimedia
description: Audio device
product: 6 Series/C200 Series Chipset Family High Definition Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 05
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:28 memory:f7d00000-f7d03fff
lshw on (SDA2 Sylvia - no sound) has this to say about sound:
*-multimedia UNCLAIMED
description: Audio device
product: 6 Series/C200 Series Chipset Family High Definition Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 05
width: 64 bits
clock: 33MHz
capabilities: cap_list
configuration: latency=0
resources: memory:f7d00000-f7d03fff
lshw on (SDA4 Serena - yes sound) has this to say about sound:
*-multimedia
description: Audio device
product: 6 Series/C200 Series Chipset Family High Definition Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 05
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:28 memory:f7d00000-f7d03fff
Differences are BOLD
On Tue, Apr 10, 2018 at 10:17 AM, Paul Menzel <pmenzel@xxxxxxxxxxxxx> wrote:
Dear Chuck,
Please always include the list in your replies.
On 04/10/18 19:07, Chuck Pergiel wrote:
Two files, one from Serena on SDA4 (alsa-info.txt.jfxzBmEr4z) (sound works
here)
and one from Sylvia on SDA2 (alsa-info.txt.Atoe6woJ8h) (no sound)
You are using the Linux 4.4 LTS series. Probably your problem is fixed in the current Linux kernel 4.16.1, and the fix wasn’t backported yet.
I do not know, if there are such packages for Linux Mint. Maybe something similar to [1] can be done for Linux 4.16.
The other two options are to build the Linux kernel yourself – `make bindeb-pkg` in Linux’ source directory – (only doing this for ALSA is possible too, but more involved), or to try some live system with a current Linux kernel.
Kind regards,
Paul
[1] https://mintguide.org/system/854-install-linux-kernel-4-15-s table-on-linux-mint.html
------------------------------------------------------------------------------ Check out the vibrant tech community on one of the world's most engaging tech sites, Slashdot.org! http://sdm.link/slashdot
_______________________________________________ Alsa-user mailing list Alsa-user@xxxxxxxxxxxxxxxxxxxxx https://lists.sourceforge.net/lists/listinfo/alsa-user
