Re: Benchmark Media DAC2 HGC iffy USB 2.0 audio

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Thanks for the reply, Daniel.

Yes, switching the Benchmark DAC2 from UAC 1.0 to 2.0 is done in hardware.

No Mac OS X drivers or any other software needed to operate in UAC 1.0 or 2.0 modes.

Works natively in Windows in UAC 1.0 mode, uses Benchmark-supplied driver for UAC 2.0 mode. Nothing about this driver looks remarkable to me, except that it provides the means to upgrade the DAC's firmware.

I have added more files Dropbox:
https://www.dropbox.com/sh/eq9ed280i1kka4a/hSsAYhyRJ7

The file "dmesg_uac2_success.txt" in particular may be of interest: I plugged in DAC2 and repeatedly issued "sudo dmesg -c" as it initialized, and as you can see, it initially appears as a UAC 1.0 device, then disconnects, reappearing as a UAC device. It's consistent with the behavior that I see in the Gnome and Windows control panels.

But more often, I get what you see in "dmesg_uac2_fail.txt"

Thanks,

Jeff

--------------------------------------------
On Wed, 7/10/13, Daniel Mack <zonque@xxxxxxxxx> wrote:

 Subject: Re:  Benchmark Media DAC2 HGC iffy USB 2.0 audio
 To: "Jeff S" <four_season_photo@xxxxxxxxx>
 Cc: alsa-user@xxxxxxxxxxxxxxxxxxxxx
 Date: Wednesday, July 10, 2013, 2:15 AM
 
 Hi Jeff,
 
 On 10.07.2013 06:59, Jeff S wrote:
 > Hello, I'm having difficulties getting my brand-new
 Benchmark DAC2
 > HGC to work reliably. I think it's supposed to be a USB
 Audio Class
 > device, and it runs w/o additional drivers on Mac OS X
 just fine, and
 > under Windows using Benchmark Media's drivers for USB
 2.0 audio.
 
 According to the descriptor dump, it is.
 
 > But under Linux, it doesn't seem to work at all in USB
 1.0 mode:
 
 Is there a hardware switch to select one of the two modes?
 
 > Seems to be recognized OK but shows no output device in
 the Gnome
 > sound configuration utility.
 
 What does 'cat /proc/asound/cards', 'aplay -l' and 'arecord
 -l' say?
 
 > In USB 2.0 mode, it's iffy, often briefly showing up as
 a USB 1.0
 > device,
 
 You mean UAC1 I take it? What makes you believe it's coming
 in that mode?
 
 > then disappearing from the Gnome sound configuration
 tool
 > altogether. It behaves similarly in Windows, initially
 showing up as
 > a 1.0 device, disappearing, but reappears as a 2.0
 device a few
 > seconds later, and under Windows, it works fine every
 time. Sometimes
 > if I plug the DAC into my Windows notebook first, then
 plug it into
 > the Linux box, the DAC will show up as a USB 2.0
 device, and will
 > work great, at least until I power it all down.
 
 It might be worth looking at a USB trace during the Windows
 driver
 start-up. Maybe they send some vendor-specific magic, which
 we could
 easily replicate in Linux. But you say that you didn't
 install
 *anything* under OS X? Not even some sort of configuration
 tool?
 
 > Currently using Linux Mint 15 (Mate) 64-bit w/Kernel
 3.8.0 and
 > libasound2 1.0.25-4ubuntu3.1.
 > 
 > Results of lsusb -v in both USB 1 and 2 modes are here:
 
 > https://www.dropbox.com/sh/eq9ed280i1kka4a/hSsAYhyRJ7
 
 Please also post the kernel messages generated by the driver
 probe. An
 easy way to do this is running 'sudo dmesg -c' before and
 some seconds
 after a device hotplug.
 
 
 Best,
 Daniel
 

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