noise with DELTA1010 and DELTA1010-LT

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Hi,
 
We use DELTA1010 and DELTA1010-LT  for voice support in our application, on Linux PC. We play a recorded speech using wav file.
Till recently it worked fine. Now we are hearing a lot of noise instead of speech. We tried switching off everything and rebooting the system.  
Once it worked fine after reboot, but the problem got reproduced again. This time even system halt and reboot is not helping. We are unable to stop the noise. We are currently facing this issue with both DELTA1010 and DELTA101-LT.
Can someone suggest the solution for this issue. We are really struck up with this issue and could not proceed with our testing. Any help is highly appreciated.
 
The System configuration:
OS : RHEL4
kernel: 2.6.20.3
alsa versions: alsa-lib-devel-1.0.15-33.el4
                     alsa-lib-1.0.15-33.el4
                     alsa-utils-1.0.6-6
                     libasound2-1.0.15-33.el4
 
Please let me know if any other details are required
 
Thanks and Regards,
Sreevidya
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