Re: [389-users] CMP operations against pwdPolicySubentry hanging

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On Tue, Feb 14, 2012 at 19:54:39 -0600, Rich Megginson wrote:
> On 02/14/2012 06:37 PM, Iain Morgan wrote:
> > Hello,
> >
> > On a fairly frequent basis, one of my 389 DS servers hangs after certain
> > CMP operations. Once this happens, the server cannot be shutdown
> > gracefully. This has been going on for several weeks, and I have not yet
> > found a solution.
> >
> > My setup consists of two systems running RHEL 6.2 with 389 DS 1.2.9.16.
> > Multimaster replication is enabled between the two servers, but the
> > client systems (currently just two test systems) preferrentially use the
> > same server, ServerA. The second server, ServerB, is the one which is
> > experiencing the problem.
> >
> > We are using class-of-service entries to to set the values for the
> > shadowMax, shadowMin, and shadowWarning attributes. And we are
> > conditionally setting a pwdPolicySubentry attribute for some entries in
> > the same manner.
> >
> > If I execute an ldapcompare command, such as the following:
> >
> > # ldapcompare uid=imorgan,ou=People,dc=example,dc=com \
> > 	pwdpolicysubentry:"cn=Special Policy,ou=Policies,dc=example,dc=com"
> >
> > the command will occassionally hang. Most of the time, the command
> > succeeds and indicates that the attribute is not defined for that entry.
> > However, once or twice a day it will simply hang.
> >
> > The access log shows that the CMP request was received, but no result is
> > logged. After this occurs, the server will not shut down gracefully. The
> > init script fails to shut down the server and I end up having to send a
> > SIGKILL to ns-slapd.
> When you get the hang, can you attach to the process with gdb?
> ps -ef|grep ns-slapd
> gdb /usr/sbin/ns-slapd pid-of-ns-slapd
> > The error log does not report any issues.
> >
> > CMP operations against other attributes, such as loginShell, do not seem
> > to exhibit this problem. Also, the problem does not occur on ServerA;
> > only on ServerB. Once the CMP operation has hung, comparisons against
> > other attributes, even shadowMax, continue to work.
> >
> > As noted above, most of the time the CMP operation returns normally.
> > However, if I reinitialize ServerB from ServerA, the problem occurs with
> > the first CMP operation against ServerB.
> >
> > Both servers have the same set of RPMs and the dse.ldif on both systems
> > do not have any significant differences.
> >
> > Has anyone seen a similar issue? Any suggestions on how to debug of fix
> > this?
> >
> > A somewhat simplified and redacted version of the class-of-service
> > configuration is listed below.
> >
> > Thanks

A gzip'd copy of the 'thread apply all bt full' output is attached.

-- 
Iain Morgan

Attachment: 389-debug.out.gz
Description: application/gunzip

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