Re: Planned changes for bugzilla.kernel.org to reduce the "Bugzilla blues"

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On 10/1/22 10:57, Thorsten Leemhuis wrote:
On 01.10.22 12:47, Artem S. Tashkinov wrote:
On 10/1/22 10:39, Greg KH wrote:
On Sat, Oct 01, 2022 at 10:30:22AM +0000, Artem S. Tashkinov wrote:

I have a 20+ years experience in IT and some kernel issues are just
baffling in terms of trying to understand what to do about them.

Here's an example: https://bugzilla.kernel.org/show_bug.cgi?id=216274

What should I do about that? Who's responsible for this? Who should I
CC?

Input subsystem.

It's great you've replied immediately, what about hundreds or even
thousands of other bug reports where people have no clue who has to be
CC'ed?

Quoting from https://docs.kernel.org/admin-guide/reporting-issues.html:

"[...] try your best guess which kernel part might be causing the issue.
Check the MAINTAINERS file [...] In case tricks like these don’t bring
you any further, try to search the internet on how to narrow down the
driver or subsystem in question. And if you are unsure which it is: just
try your best guess, somebody will help you if you guessed poorly. [...]"

HTH, Ciao, Thorsten

Absolute most people:

* Will never read this document
* Will not be able to "search the internet on how to narrow down the
driver or subsystem in question"

Lastly "unsure which it is: just try your best guess, somebody will help
you if you guessed poorly", so send a message to LKML and hope someone
will reply? This generally does not work. LKML is such a high volume
mailing list, individual messages get lost right away.

Regards,
Artem




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