On 1 October 2014 16:44, Anatol Belski <anatol.php@xxxxxxxxxx> wrote: > Hi, > > On Wed, October 1, 2014 14:18, Leon Stringer wrote: > > Hi, > > > > > > I'm running Moodle on a Microsoft Windows Server 2008 R2 64-bit server > > with Apache and PHP (both 32-bit). > > > > > > I was getting Apache crash regularly (e.g. 10 times an hour) with the > > following error being logged: > > > > Faulting application name: httpd.exe, version: 2.2.17.0, time stamp: > > 0x4cbbe9e8 > > Faulting module name: php5ts.dll, version: 5.3.5.0, time stamp: > 0x4d26013e > > Exception code: 0xc0000005 > > Fault offset: 0x0000c699 > > Faulting process id: 0x335c > > Faulting application path: C:\Moodle25\server\apache\bin\httpd.exe > > Faulting module path: C:\Moodle25\server\php\php5ts.dll > > > > > > OK, these versions are pretty old so I upgraded but I'm still getting > > (presumably) the same error: > > > > > > Faulting application name: httpd.exe, version: 2.4.10.0, time stamp: > > 0x53c79afa > > Faulting module name: php5ts.dll, version: 5.5.17.0, time stamp: > > 0x5418c5a5 > > Exception code: 0xc0000005 > > Fault offset: 0x0004b985 > > Faulting process id: 0xf34 > > Faulting application path: E:\Server\Apache24\bin\httpd.exe > > Faulting module path: E:\Server\PHP\php5ts.dll > > > > > > Does anyone have any advice on troubleshooting this? E.g. for getting > > enough information to log a bug? > > > > Moodle is pretty stable, but even if it had a problem I wouldn't expect a > > crash. > > > > Thanks in advance, > > > > > > Leon > > > what I would like to know yet is - where your PHP and Apache builds > descend from. > > And for the start, please take a look at > https://bugs.php.net/bugs-generating-backtrace-win32.php . We need a > backtrace to be able to diagnose the issue. Once you have it, please > report a bug to bugs.php.net. Ideally were to have some reproduce snippet > in PHP as well. > > Thanks > > Anatol > > Thanks for your reply. I can answer the first question straight away: they came from http://www.apachelounge.com/download/VC11/binaries/httpd-2.4.10-win32-VC11.zip and http://windows.php.net/downloads/releases/php-5.5.17-Win32-VC11-x86.zip. Thanks for the link, I'll see if I can capture a backtrace of the crash.