Hi Pd, I got around this in the end with the help of their support team. basically what happens is the installer packs a sad 1/2 way thru the installation and doesn't extract all the files (like you said). So i found there's a "zip" file (named with another extension), with all the files in it, There is an XML File in the same directory that has all the compressed file names eg X31434 = school.png. So i unzipped all these files to a directory, then ran a small PHP script i wrote that found the file name from the XML directory and renamed it and put it into the right directory. Worked swimmingly after that no problem. Grant