>> (or keeping the mailing list at all; if >> everyone important is on the forum then why have it?). > > All our users are important. By "important" I meant those users who provide good support. If this is a support channel, we should be most concerned with those people. Users who need help will go to whatever channels are available. If not enough people in the mailing list are providing good support, those users who need help would be better served by going elsewhere, and we shouldn't keep it.
