First, go to Internet Options, Security, highlight trusted sites, and click default. Then add the site you are on you your trusted sites if that doesn't work try this Click Start, and then click Run. In the Open box, type cmd, and then click OK. At the command prompt, type the following commands, pressing ENTER after each line: Note Click OK if you are prompted to do this. regsvr32 softpub.dll regsvr32 /u wintrust.dll regsvr32 /u initpki.dll regsvr32 /u dssenh.dll regsvr32 /u rsaenh.dll regsvr32 /u gpkcsp.dll regsvr32 /u sccbase.dll regsvr32 /u slbcsp.dll regsvr32 /u cryptdlg.dll regsvr32 /u softpub.dll exit Restart your computer. Click Start, and then click Run. In the Open box, type cmd, and then click OK. At the command prompt, type the following commands (press ENTER after each command): Note Click OK if you are prompted to do this. regsvr32 softpub.dll regsvr32 wintrust.dll regsvr32 initpki.dll regsvr32 dssenh.dll regsvr32 rsaenh.dll regsvr32 gpkcsp.dll regsvr32 sccbase.dll regsvr32 slbcsp.dll regsvr32 cryptdlg.dll regsvr32 softpub.dll exit