Remedy AR User 7.1.00 Windows Crash

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Environment:

Ubuntu 8.04
Wine 0.9.59 (no added dlls)
AR System - installed no problem

Problem:

Remedy User WIndow crashes following login to ar server

Command Used:


Code:
david@siwa:~$ wine .wine/drive_c/Program\ Files/AR\ System/User/aruser.exe &> /tmp/log.txt 2>&1 



Log:


Code:
david@siwa:~$ wine .wine/drive_c/Program\ Files/AR\ System/User/aruser.exe &> /tmp/log.txt 2>&1 
david@siwa:~$ cat /tmp/log.txt
fixme:htmlhelp:HtmlHelpW HH case HH_CLOSE_ALL not handled.
fixme:htmlhelp:HtmlHelpW HH case HH_CLOSE_ALL not handled.
fixme:ole:TLB_ReadTypeLib Header type magic 0x00905a4d not supported.
err:ole:TLB_ReadTypeLib Loading of typelib L"Z:\\home\\david\\.wine\\drive_c\\Program Files\\AR System\\User\\aruser.exe" failed with error 0
fixme:shdocvw:PersistStreamInit_InitNew (0x172128)
err:ole:ITypeInfo_fnInvoke did not find member id -518, flags 0x4!
err:ole:ITypeInfo_fnInvoke did not find member id -517, flags 0x4!
fixme:shdocvw:navigate_url Unsupported args (Flags 0x32e720:3; TargetFrameName 0x32e710:8)
fixme:urlmon:URLMonikerImpl_BindToObject use running object table
fixme:win:WIN_CreateWindowEx Parent is HWND_MESSAGE
err:mshtml:init_xpcom AutoRegister(NULL) failed: 80040154
err:mshtml:init_xpcom AutoRegister(gre_dir) failed: 80040154
err:mshtml:init_nsio Could not get factory: 80004005
err:mshtml:init_xpcom could not get appstartup-notifier: 80040154
err:mshtml:set_profile Could not get profile service: 80040154
err:mshtml:register_nsservice Could not get WindowWatcher object: 80040154
err:mshtml:NSContainer_Create Creating WebBrowser failed: 80040154
wine: Unhandled page fault on read access to 0x00000000 at address 0x7d5d0c71 (thread 0009), starting debugger...
Unhandled exception: page fault on read access to 0x00000000 in 32-bit code (0x7d5d0c71).
Register dump:
 CS:0073 SS:007b DS:007b ES:007b FS:0033 GS:003b
 EIP:7d5d0c71 ESP:0032cc8c EBP:0032cce4 EFLAGS:00210212(   - 00      - RIA1)
 EAX:00000000 EBX:7d608594 ECX:00000000 EDX:00000043
 ESI:00000000 EDI:001e14f8
Stack dump:
0x0032cc8c:  00000001 7d612b04 7d5fd220 7d5fcf68
0x0032cc9c:  80040154 7d61269c 0032cce4 b7e41032
0x0032ccac:  7d61269c 7e94e765 0032cce4 00000000
0x0032ccbc:  00194098 00110000 0000000a 0032ccf0
0x0032cccc:  00700041 00720061 7d5d0b5d 7d608594
0x0032ccdc:  00194168 00194098 0032cd34 7d5a46ac
Backtrace:
=>1 0x7d5d0c71 NSContainer_Create+0x121() in mshtml (0x0032cce4)
  2 0x7d5a46ac HTMLDocument_Create+0x1fc() in mshtml (0x0032cd34)
  3 0x7d5c8af0 in mshtml (+0x38af0) (0x0032cd54)
  4 0x7e8ef704 CoCreateInstance+0x1c4() in ole32 (0x0032cdb4)
  5 0x7d62c64a in urlmon (+0xc64a) (0x0032ce54)
  6 0x7d62dab4 in urlmon (+0xdab4) (0x0032ce94)
  7 0x7d62df9f in urlmon (+0xdf9f) (0x0032ced4)
  8 0x7d5e328c in mshtml (+0x5328c) (0x0032cf84)
  9 0x7d62f224 in urlmon (+0xf224) (0x0032d004)
  10 0x7d62d5a3 in urlmon (+0xd5a3) (0x0032d124)
  11 0x7d62d82a bind_to_object+0x3a() in urlmon (0x0032d154)
  12 0x7d63d9d8 in urlmon (+0x1d9d8) (0x0032d1b4)
  13 0x7d66e97e in shdocvw (+0xe97e) (0x0032e3c4)
  14 0x7d66eff3 in shdocvw (+0xeff3) (0x0032e3e4)
  15 0x7d6695b6 process_dochost_task+0x16() in shdocvw (0x0032e404)
  16 0x7d67250a in shdocvw (+0x1250a) (0x0032e444)
  17 0x7ede069a WINPROC_wrapper+0x1a() in user32 (0x0032e474)
  18 0x7ede0d7e WINPROC_wrapper+0x6fe() in user32 (0x0032e4b4)
  19 0x7ede6151 in user32 (+0xb6151) (0x0032e4f4)
  20 0x7eda987a in user32 (+0x7987a) (0x0032e564)
  21 0x7edacafd in user32 (+0x7cafd) (0x0032e5c4)
  22 0x7edacf6a SendMessageW+0x4a() in user32 (0x0032e604)
  23 0x7d669617 push_dochost_task+0x37() in shdocvw (0x0032e624)
  24 0x7d66f7a5 navigate_url+0x115() in shdocvw (0x0032e674)
  25 0x7d677579 in shdocvw (+0x17579) (0x0032e6b4)
  26 0x7c19cfe4 in mfc71 (+0x5cfe4) (0x0032e73c)
  27 0x0063dc86 in aruser (+0x23dc86) (0x0032e798)
  28 0x0063d130 in aruser (+0x23d130) (0x0032e7d4)
  29 0x005213d8 in aruser (+0x1213d8) (0x0032e804)
  30 0x004e42d0 in aruser (+0xe42d0) (0x0032e8e4)
  31 0x004e83aa in aruser (+0xe83aa) (0x0032ed6c)
  32 0x00485801 in aruser (+0x85801) (0x0032ed80)
  33 0x00485c1e in aruser (+0x85c1e) (0x0032ed98)
  34 0x004e1f9e in aruser (+0xe1f9e) (0x0032edec)
  35 0x00473ae5 in aruser (+0x73ae5) (0x0032f120)
  36 0x0040c84e in aruser (+0xc84e) (0x0032f4f0)
  37 0x0040cd07 in aruser (+0xcd07) (0x0032f540)
  38 0x0041c8c8 in aruser (+0x1c8c8) (0x0032f848)
  39 0x004098d8 in aruser (+0x98d8) (0x0032fe50)
  40 0x7c172fb6 in mfc71 (+0x32fb6) (0x0032ff08)
  41 0x7b875be7 in kernel32 (+0x55be7) (0x0032ffe8)
  42 0xb7e439c7 wine_switch_to_stack+0x17() in libwine.so.1 (0x00000000)
0x7d5d0c71 NSContainer_Create+0x121 in mshtml: movl	0x0(%eax),%edx
Modules:
Module	Address			Debug info	Name (145 modules)
PE	  330000-  342000	Deferred        rwuxthemes
PE	  350000-  395000	Deferred        vc6-re200l
PE	  3a0000-  3a6000	Deferred        xpcom
PE	  3b0000-  3bb000	Deferred        plc4
PE	  400000-  8d3000	Export          aruser
PE	  8e0000-  aa5000	Deferred        og903as
PE	  ab0000-  ccb000	Deferred        rwutl71
PE	 1000000- 10d0000	Deferred        rwutlres71
PE	 11e0000- 12a3000	Deferred        resusr
PE	 1400000- 1469000	Deferred        xpcom_core
PE	 1470000- 1479000	Deferred        plds4
PE	10000000-10062000	Deferred        rcmn71
PE	30000000-30049000	Deferred        nspr4
PE	32000000-32029000	Deferred        arutl71
PE	36000000-36023000	Deferred        arrpc71
PE	38000000-3811d000	Deferred        arapi71
PE	4a800000-4a894000	Deferred        icuucbmc32
PE	4a900000-4a9aa000	Deferred        icuinbmc32
PE	4ad00000-4b65a000	Deferred        icudt32
PE	4c000000-4c1d7000	Deferred        ot803as
PE	4e000000-4e06e000	Deferred        sfl203as
ELF	7b800000-7b92c000	Export          kernel32<elf>
  \-PE	7b820000-7b92c000	\               kernel32
ELF	7bc00000-7bca5000	Deferred        ntdll<elf>
  \-PE	7bc10000-7bca5000	\               ntdll
ELF	7bf00000-7bf03000	Deferred        <wine-loader>
PE	7c140000-7c243000	Export          mfc71
PE	7c360000-7c3b6000	Deferred        msvcr71
PE	7c3c0000-7c43b000	Deferred        msvcp71
ELF	7d518000-7d581000	Deferred        msvcrt<elf>
  \-PE	7d530000-7d581000	\               msvcrt
ELF	7d581000-7d613000	Export          mshtml<elf>
  \-PE	7d590000-7d613000	\               mshtml
ELF	7d613000-7d652000	Export          urlmon<elf>
  \-PE	7d620000-7d652000	\               urlmon
ELF	7d652000-7d68d000	Export          shdocvw<elf>
  \-PE	7d660000-7d68d000	\               shdocvw
ELF	7d8af000-7d972000	Deferred        libasound.so.2
ELF	7d972000-7da00000	Deferred        winmm<elf>
  \-PE	7d980000-7da00000	\               winmm
ELF	7db01000-7db15000	Deferred        midimap<elf>
  \-PE	7db10000-7db15000	\               midimap
ELF	7db15000-7db3b000	Deferred        msacm32<elf>
  \-PE	7db20000-7db3b000	\               msacm32
ELF	7db3b000-7db52000	Deferred        msacm32<elf>
  \-PE	7db40000-7db52000	\               msacm32
ELF	7db52000-7db88000	Deferred        winealsa<elf>
  \-PE	7db60000-7db88000	\               winealsa
ELF	7dd9d000-7ddc5000	Deferred        msvfw32<elf>
  \-PE	7dda0000-7ddc5000	\               msvfw32
ELF	7ddc5000-7ddd0000	Deferred        libgcc_s.so.1
ELF	7df3a000-7df5c000	Deferred        hhctrl<elf>
  \-PE	7df40000-7df5c000	\               hhctrl
ELF	7df5c000-7dfa5000	Deferred        riched20<elf>
  \-PE	7df70000-7dfa5000	\               riched20
ELF	7dfa5000-7dfb8000	Deferred        riched32<elf>
  \-PE	7dfb0000-7dfb8000	\               riched32
ELF	7dfb8000-7dfbc000	Deferred        libgpg-error.so.0
ELF	7dfbc000-7e009000	Deferred        libgcrypt.so.11
ELF	7e009000-7e019000	Deferred        libtasn1.so.3
ELF	7e024000-7e056000	Deferred        libcrypt.so.1
ELF	7e056000-7e0cb000	Deferred        libgnutls.so.13
ELF	7e0cb000-7e0ee000	Deferred        libk5crypto.so.3
ELF	7e0ee000-7e17b000	Deferred        libkrb5.so.3
ELF	7e17b000-7e1a4000	Deferred        libgssapi_krb5.so.2
ELF	7e1a4000-7e1d7000	Deferred        libcups.so.2
ELF	7e208000-7e23a000	Deferred        uxtheme<elf>
  \-PE	7e210000-7e23a000	\               uxtheme
ELF	7e23a000-7e259000	Deferred        imm32<elf>
  \-PE	7e240000-7e259000	\               imm32
ELF	7e30c000-7e315000	Deferred        libxcursor.so.1
ELF	7e315000-7e31a000	Deferred        libxfixes.so.3
ELF	7e31a000-7e31d000	Deferred        libxcomposite.so.1
ELF	7e31d000-7e323000	Deferred        libxrandr.so.2
ELF	7e323000-7e32b000	Deferred        libxrender.so.1
ELF	7e32b000-7e32e000	Deferred        libxinerama.so.1
ELF	7e32e000-7e333000	Deferred        libxdmcp.so.6
ELF	7e333000-7e34b000	Deferred        libxcb.so.1
ELF	7e34b000-7e432000	Deferred        libx11.so.6
ELF	7e432000-7e440000	Deferred        libxext.so.6
ELF	7e440000-7e445000	Deferred        libxxf86vm.so.1
ELF	7e445000-7e45d000	Deferred        libice.so.6
ELF	7e45d000-7e465000	Deferred        libsm.so.6
ELF	7e46f000-7e472000	Deferred        libcom_err.so.2
ELF	7e472000-7e503000	Deferred        winex11<elf>
  \-PE	7e480000-7e503000	\               winex11
ELF	7e52b000-7e54c000	Deferred        libexpat.so.1
ELF	7e54c000-7e576000	Deferred        libfontconfig.so.1
ELF	7e578000-7e57a000	Deferred        libxcb-xlib.so.0
ELF	7e583000-7e598000	Deferred        libz.so.1
ELF	7e598000-7e608000	Deferred        libfreetype.so.6
ELF	7e608000-7e63c000	Deferred        gdiplus<elf>
  \-PE	7e610000-7e63c000	\               gdiplus
ELF	7e63c000-7e68a000	Deferred        wininet<elf>
  \-PE	7e650000-7e68a000	\               wininet
ELF	7e68a000-7e6c0000	Deferred        winspool<elf>
  \-PE	7e690000-7e6c0000	\               winspool
ELF	7e6c0000-7e769000	Deferred        comdlg32<elf>
  \-PE	7e6d0000-7e769000	\               comdlg32
ELF	7e769000-7e78e000	Deferred        oledlg<elf>
  \-PE	7e770000-7e78e000	\               oledlg
ELF	7e78e000-7e7b4000	Deferred        odbc32<elf>
  \-PE	7e7a0000-7e7b4000	\               odbc32
ELF	7e7b4000-7e856000	Deferred        oleaut32<elf>
  \-PE	7e7d0000-7e856000	\               oleaut32
ELF	7e856000-7e8b6000	Deferred        rpcrt4<elf>
  \-PE	7e860000-7e8b6000	\               rpcrt4
ELF	7e8b6000-7e95a000	Export          ole32<elf>
  \-PE	7e8c0000-7e95a000	\               ole32
ELF	7e95a000-7ea19000	Deferred        comctl32<elf>
  \-PE	7e960000-7ea19000	\               comctl32
ELF	7ea19000-7eb23000	Deferred        shell32<elf>
  \-PE	7ea30000-7eb23000	\               shell32
ELF	7eb23000-7eb7c000	Deferred        shlwapi<elf>
  \-PE	7eb30000-7eb7c000	\               shlwapi
ELF	7eb7c000-7eb8f000	Deferred        libresolv.so.2
ELF	7eb8f000-7eb92000	Deferred        libxau.so.6
ELF	7eb9c000-7ebba000	Deferred        iphlpapi<elf>
  \-PE	7eba0000-7ebba000	\               iphlpapi
ELF	7ebba000-7ebe6000	Deferred        ws2_32<elf>
  \-PE	7ebc0000-7ebe6000	\               ws2_32
ELF	7ebe6000-7ec00000	Deferred        wsock32<elf>
  \-PE	7ebf0000-7ec00000	\               wsock32
ELF	7ec00000-7ec14000	Deferred        lz32<elf>
  \-PE	7ec10000-7ec14000	\               lz32
ELF	7ec14000-7ec2d000	Deferred        version<elf>
  \-PE	7ec20000-7ec2d000	\               version
ELF	7ec2d000-7ec7e000	Deferred        advapi32<elf>
  \-PE	7ec40000-7ec7e000	\               advapi32
ELF	7ec7e000-7ed19000	Deferred        gdi32<elf>
  \-PE	7ec90000-7ed19000	\               gdi32
ELF	7ed19000-7ee5f000	Export          user32<elf>
  \-PE	7ed30000-7ee5f000	\               user32
ELF	7ee5f000-7ee80000	Deferred        mpr<elf>
  \-PE	7ee70000-7ee80000	\               mpr
ELF	7efa1000-7efac000	Deferred        libnss_files.so.2
ELF	7efac000-7efb6000	Deferred        libnss_nis.so.2
ELF	7efb6000-7efce000	Deferred        libnsl.so.1
ELF	7efce000-7eff3000	Deferred        libm.so.6
ELF	7eff7000-7f000000	Deferred        libnss_compat.so.2
ELF	b7cc3000-b7cc7000	Deferred        libdl.so.2
ELF	b7cc7000-b7e16000	Deferred        libc.so.6
ELF	b7e17000-b7e2f000	Deferred        libpthread.so.0
ELF	b7e3c000-b7f51000	Export          libwine.so.1
ELF	b7f53000-b7f6f000	Deferred        ld-linux.so.2
Threads:
process  tid      prio (all id:s are in hex)
00000008 (D) Z:\home\david\.wine\drive_c\Program Files\AR System\User\aruser.exe
	00000029    0
	00000022    0
	00000020    0
	0000001f    0
	0000001b    0
	00000009    0 <==
0000000c 
	00000016    0
	0000000e    0
	0000000d    0
00000012 
	00000015    0
	00000014    0
	00000013    0
00000018 
	0000001a    0
	00000019    0
00000023 
	00000028    0
	00000027    0
	00000026    0
	00000025    0
	00000024    0
Backtrace:
=>1 0x7d5d0c71 NSContainer_Create+0x121() in mshtml (0x0032cce4)
  2 0x7d5a46ac HTMLDocument_Create+0x1fc() in mshtml (0x0032cd34)
  3 0x7d5c8af0 in mshtml (+0x38af0) (0x0032cd54)
  4 0x7e8ef704 CoCreateInstance+0x1c4() in ole32 (0x0032cdb4)
  5 0x7d62c64a in urlmon (+0xc64a) (0x0032ce54)
  6 0x7d62dab4 in urlmon (+0xdab4) (0x0032ce94)
  7 0x7d62df9f in urlmon (+0xdf9f) (0x0032ced4)
  8 0x7d5e328c in mshtml (+0x5328c) (0x0032cf84)
  9 0x7d62f224 in urlmon (+0xf224) (0x0032d004)
  10 0x7d62d5a3 in urlmon (+0xd5a3) (0x0032d124)
  11 0x7d62d82a bind_to_object+0x3a() in urlmon (0x0032d154)
  12 0x7d63d9d8 in urlmon (+0x1d9d8) (0x0032d1b4)
  13 0x7d66e97e in shdocvw (+0xe97e) (0x0032e3c4)
  14 0x7d66eff3 in shdocvw (+0xeff3) (0x0032e3e4)
  15 0x7d6695b6 process_dochost_task+0x16() in shdocvw (0x0032e404)
  16 0x7d67250a in shdocvw (+0x1250a) (0x0032e444)
  17 0x7ede069a WINPROC_wrapper+0x1a() in user32 (0x0032e474)
  18 0x7ede0d7e WINPROC_wrapper+0x6fe() in user32 (0x0032e4b4)
  19 0x7ede6151 in user32 (+0xb6151) (0x0032e4f4)
  20 0x7eda987a in user32 (+0x7987a) (0x0032e564)
  21 0x7edacafd in user32 (+0x7cafd) (0x0032e5c4)
  22 0x7edacf6a SendMessageW+0x4a() in user32 (0x0032e604)
  23 0x7d669617 push_dochost_task+0x37() in shdocvw (0x0032e624)
  24 0x7d66f7a5 navigate_url+0x115() in shdocvw (0x0032e674)
  25 0x7d677579 in shdocvw (+0x17579) (0x0032e6b4)
  26 0x7c19cfe4 in mfc71 (+0x5cfe4) (0x0032e73c)
  27 0x0063dc86 in aruser (+0x23dc86) (0x0032e798)
  28 0x0063d130 in aruser (+0x23d130) (0x0032e7d4)
  29 0x005213d8 in aruser (+0x1213d8) (0x0032e804)
  30 0x004e42d0 in aruser (+0xe42d0) (0x0032e8e4)
  31 0x004e83aa in aruser (+0xe83aa) (0x0032ed6c)
  32 0x00485801 in aruser (+0x85801) (0x0032ed80)
  33 0x00485c1e in aruser (+0x85c1e) (0x0032ed98)
  34 0x004e1f9e in aruser (+0xe1f9e) (0x0032edec)
  35 0x00473ae5 in aruser (+0x73ae5) (0x0032f120)
  36 0x0040c84e in aruser (+0xc84e) (0x0032f4f0)
  37 0x0040cd07 in aruser (+0xcd07) (0x0032f540)
  38 0x0041c8c8 in aruser (+0x1c8c8) (0x0032f848)
  39 0x004098d8 in aruser (+0x98d8) (0x0032fe50)
  40 0x7c172fb6 in mfc71 (+0x32fb6) (0x0032ff08)
  41 0x7b875be7 in kernel32 (+0x55be7) (0x0032ffe8)
  42 0xb7e439c7 wine_switch_to_stack+0x17() in libwine.so.1 (0x00000000)
fixme:shdocvw:OleInPlaceObject_InPlaceDeactivate (0x172128)
fixme:shdocvw:OleObject_Close (0x172128)->(1)
fixme:ntdll:RtlNtStatusToDosErrorNoTeb no mapping for 8000000a




Other:

- I have not tried wine tricks
- Only applications I have installed is PS CS2, DisplaySet (Windows Font program)






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