Dan Kegel wrote: > On Mon, Apr 28, 2008 at 2:23 AM, Detructor <wineforum-user@xxxxxxxxxx> wrote: > > > @vitamin... > > First: Why are you so angry? > > > > That's just the way he is when lots of people do something he doesn't like. > It's an occupational hazard of trying to support wine users :-) > I'm not in IT, but I do have to routinely deal with students who claim to be unaware of some policy of mine that's stated clearly in the syllabus (usually the one about not accepting late papers), so I have a pretty good idea of just how frustrating it can be to deal with people who seem to be willfully obtuse. Over the years I've found that the best response, both for my mental health and their learning, has been to simply remind the student that the policy is in the syllabus, and they are responsible for knowing the contents of the syllabus. Period. If that means they fail my class, so be it--it's not my job to save students from the consequences of their own negligence. To get back to the issue of how to deal with people who do something that's explicitly not supported and then ask for help in this forum, I suggest creating a standard, polite-but-firm response that explains that this is not supported by the wine developers, and the only solution to their problem is to delete /.wine and reinstall everything that was in it. The inconvenience of having to do this should be enough to teach most people a lesson, and for the few it doesn't, no amount of berating is going to reach them anyway. JMHO.
