> That said, Microsoft in fact work to the maxim that graphic design and > interface polish - "fit and finish" - are of *towering* importance, > because if it looks slick then users believe it is slick, however > badly it may actually work. That is precisely the reason some of us have switched to Linux. Take a look at the reactions to the initial release of KDE4 in the KDE forums if you really think people want programs that look nice but don't work. I use my computer to get real work done; I don't give a crap what the toolbar looks like as long as it's functional.