LiveResponse is a CRM tech support client. The installer went through without a hitch, but when I run i get about 10 "Internal Application Error" message boxes and the final window comes up but doesn't render much. I'm using Wine 0.9.9. I'm new to wine, so I don't really know where to begin with getting something like this working. I doubt anyone's got experience with this particular program but I was wondering if any of the errors that come up are easy fixes. It seems like a lot of trouble starts out with the Mozilla control but I have no idea how to go about fixing those problems. Any guidance is appreciated >wine LiveResponse.exe libGL warning: 3D driver claims to not support visual 0x4b fixme:ole:CoRegisterMessageFilter stub fixme:richedit:RichEditANSIWndProc WM_SETFONT: stub err:module:import_dll Library js3250.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\embedcomponents.dll") not found err:module:import_dll Library mozz.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\necko.dll") not found err:module:import_dll Library mozz.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\necko.dll") not found err:module:import_dll Library mozz.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\necko.dll") not found err:module:import_dll Library mozz.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\necko.dll") not found err:module:import_dll Library js3250.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\embedcomponents.dll") not found err:module:import_dll Library js3250.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\profile.dll") not found err:module:import_dll Library js3250.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\embedcomponents.dll") not found err:module:import_dll Library gkgfx.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\gkwidget.dll") not found err:ole:ITypeInfo_fnInvoke failed to convert param 1 to VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF err:module:import_dll Library js3250.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\embedcomponents.dll") not found err:module:import_dll Library gkgfx.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\gkwidget.dll") not found err:ole:ITypeInfo_fnInvoke failed to convert param 1 to VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF err:module:import_dll Library js3250.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\embedcomponents.dll") not found err:module:import_dll Library gkgfx.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\gkwidget.dll") not found err:ole:ITypeInfo_fnInvoke failed to convert param 1 to VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF err:module:import_dll Library js3250.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\embedcomponents.dll") not found err:module:import_dll Library gkgfx.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\gkwidget.dll") not found err:ole:ITypeInfo_fnInvoke failed to convert param 1 to VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF err:module:import_dll Library js3250.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\embedcomponents.dll") not found err:module:import_dll Library gkgfx.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\gkwidget.dll") not found err:ole:ITypeInfo_fnInvoke failed to convert param 1 to VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF fixme:keyboard:RegisterHotKey (0x30052,2316,0x0000000a,68): stub err:module:import_dll Library js3250.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\embedcomponents.dll") not found err:module:import_dll Library gkgfx.dll (which is needed by L"C:\\Program Files\\Mozilla ActiveX Control v1.7.12\\components\\gkwidget.dll") not found err:ole:ITypeInfo_fnInvoke failed to convert param 1 to VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF err:ole:ITypeInfo_fnInvoke failed to convert param 1 to VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF err:ole:ITypeInfo_fnInvoke failed to convert param 1 to VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF err:ole:ITypeInfo_fnInvoke failed to convert param 1 to VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF err:ole:ITypeInfo_fnInvoke failed to convert param 1 to VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF err:ole:ITypeInfo_fnInvoke failed to convert param 1 to VT_VARIANT|VT_BYREF from VT_VARIANT|VT_BYREF err:systray:start_systray_process timeout waiting for L"explorer /systray" to start libGL warning: 3D driver claims to not support visual 0x4b err:systray:start_systray_process timeout waiting for L"explorer /systray" to start wine: Unhandled division by zero at address 0x6780a470 (thread 0009), starting debugger... WineDbg starting on pid 0x8 libGL warning: 3D driver claims to not support visual 0x4b Unhandled exception: divide by zero in 32-bit code (0x6780a470). Register dump: CS:0073 SS:007b DS:007b ES:007b FS:1007 GS:0033 EIP:6780a470 ESP:7fbaf0dc EBP:00000000 EFLAGS:00010246( - 00 -RIZP1) EAX:00000000 EBX:7fbaf198 ECX:7d95e300 EDX:00000000 ESI:7d95e300 EDI:00000010 Stack dump: 0x7fbaf0dc: 00000047 7d95e300 7d95e300 67983839 0x7fbaf0ec: 7fbaf198 00000047 000001c3 7d95e32c 0x7fbaf0fc: 00000010 00000000 7d95dd40 67983eaf 0x7fbaf10c: 7fbaf198 00000047 000001c3 00000010 0x7fbaf11c: 00000000 7d95e300 00000000 00000000 0x7fbaf12c: 00000001 00000000 7d95ce20 7fbaf2b0 0200: sel=1007 base=7fe4a000 limit=00001fff 32-bit rw- Backtrace: =>1 0x6780a470 in toolkitpro981vc71 (+0xa470) (0x6780a470) 0x6780a470: divl 0x24(%esi),%eax Modules: Module Address Debug info Name (116 modules) PE 0x00400000-00669000 Deferred liveresponse PE 0x10000000-1000c000 Deferred idletime PE 0x30000000-30026000 Deferred nspr4 PE 0x66300000-66365000 Deferred spellican PE 0x67800000-67ae9000 Export toolkitpro981vc71 PE 0x780c0000-78121000 Deferred msvcp60 ELF 0x7bf00000-7bf03000 Deferred <wine-loader> PE 0x7c140000-7c243000 Deferred mfc71 PE 0x7c340000-7c396000 Deferred msvcr71 PE 0x7c3a0000-7c41b000 Deferred msvcp71 PE 0x7c580000-7c58d000 Deferred webbrwsr PE 0x7c7c0000-7c7cd000 Deferred xppref32 PE 0x7ca40000-7ca46000 Deferred plds4 PE 0x7ca50000-7ca57000 Deferred plc4 ELF 0x7ca5f000-7cac0000 Deferred msvcrt<elf> \-PE 0x7ca70000-7cac0000 \ msvcrt PE 0x7cac0000-7cb1f000 Deferred xpcom PE 0x7cb20000-7cb50000 Deferred mozctl ELF 0x7cb60000-7cb92000 Deferred shdocvw<elf> \-PE 0x7cb70000-7cb92000 \ shdocvw ELF 0x7cbf8000-7cc12000 Deferred wsock32<elf> \-PE 0x7cc00000-7cc12000 \ wsock32 ELF 0x7d6a6000-7d6ec000 Deferred riched20<elf> \-PE 0x7d6c0000-7d6ec000 \ riched20 ELF 0x7d6ec000-7d700000 Deferred riched32<elf> \-PE 0x7d6f0000-7d700000 \ riched32 ELF 0x7d81e000-7d86a000 Deferred libgcrypt.so.11 ELF 0x7d86a000-7d897000 Deferred libcrypt.so.1 ELF 0x7d8a9000-7d912000 Deferred libgnutls.so.12 ELF 0x7d912000-7d940000 Deferred libcups.so.2 ELF 0x7db7b000-7db90000 Deferred midimap<elf> \-PE 0x7db80000-7db90000 \ midimap ELF 0x7dca4000-7dcbc000 Deferred msacm<elf> \-PE 0x7dcb0000-7dcbc000 \ msacm ELF 0x7dcbc000-7dd00000 Deferred wineoss<elf> \-PE 0x7dcd0000-7dd00000 \ wineoss ELF 0x7dd40000-7dd50000 Deferred libtasn1.so.2 ELF 0x7e981000-7e985000 Deferred libgpg-error.so.0 ELF 0x7e985000-7e9b6000 Deferred uxtheme<elf> \-PE 0x7e990000-7e9b6000 \ uxtheme ELF 0x7e9b6000-7e9bf000 Deferred libxcursor.so.1 ELF 0x7e9bf000-7e9db000 Deferred imm32<elf> \-PE 0x7e9d0000-7e9db000 \ imm32 ELF 0x7e9db000-7e9e3000 Deferred libxrender.so.1 ELF 0x7ece3000-7ef04000 Deferred i915_dri.so ELF 0x7ef04000-7ef6a000 Deferred libgl.so.1 ELF 0x7ef6a000-7f050000 Deferred libx11.so.6 ELF 0x7f050000-7f068000 Deferred libice.so.6 ELF 0x7f068000-7f0eb000 Deferred winex11<elf> \-PE 0x7f080000-7f0eb000 \ winex11 ELF 0x7f0eb000-7f10a000 Deferred libexpat.so.1 ELF 0x7f10a000-7f138000 Deferred libfontconfig.so.1 ELF 0x7f138000-7f14c000 Deferred libz.so.1 ELF 0x7f14c000-7f1ae000 Deferred libfreetype.so.6 ELF 0x7f1ae000-7f200000 Deferred dsound<elf> \-PE 0x7f1c0000-7f200000 \ dsound ELF 0x7f200000-7f226000 Deferred msacm32<elf> \-PE 0x7f210000-7f226000 \ msacm32 ELF 0x7f226000-7f251000 Deferred ws2_32<elf> \-PE 0x7f230000-7f251000 \ ws2_32 ELF 0x7f251000-7f2e7000 Deferred oleaut32<elf> \-PE 0x7f270000-7f2e7000 \ oleaut32 ELF 0x7f2e7000-7f313000 Deferred winspool<elf> \-PE 0x7f2f0000-7f313000 \ winspool ELF 0x7f313000-7f3b0000 Deferred comdlg32<elf> \-PE 0x7f320000-7f3b0000 \ comdlg32 ELF 0x7f3b0000-7f3c4000 Deferred msimg32<elf> \-PE 0x7f3c0000-7f3c4000 \ msimg32 ELF 0x7f3c4000-7f44c000 Deferred winmm<elf> \-PE 0x7f3d0000-7f44c000 \ winmm ELF 0x7f44c000-7f50c000 Deferred comctl32<elf> \-PE 0x7f460000-7f50c000 \ comctl32 ELF 0x7f50c000-7f5d8000 Deferred shell32<elf> \-PE 0x7f520000-7f5d8000 \ shell32 ELF 0x7f5d8000-7f5f7000 Deferred iphlpapi<elf> \-PE 0x7f5e0000-7f5f7000 \ iphlpapi ELF 0x7f5f7000-7f640000 Deferred rpcrt4<elf> \-PE 0x7f610000-7f640000 \ rpcrt4 ELF 0x7f640000-7f6d1000 Deferred ole32<elf> \-PE 0x7f660000-7f6d1000 \ ole32 ELF 0x7f6d1000-7f72c000 Deferred shlwapi<elf> \-PE 0x7f6e0000-7f72c000 \ shlwapi ELF 0x7f72c000-7f76c000 Deferred advapi32<elf> \-PE 0x7f740000-7f76c000 \ advapi32 ELF 0x7f76c000-7f776000 Deferred libgcc_s.so.1 ELF 0x7f776000-7f77b000 Deferred libxfixes.so.3 ELF 0x7f77b000-7f788000 Deferred libxext.so.6 ELF 0x7f85d000-7f90e000 Deferred gdi32<elf> \-PE 0x7f870000-7f90e000 \ gdi32 ELF 0x7f90e000-7fa3a000 Deferred user32<elf> \-PE 0x7f930000-7fa3a000 \ user32 ELF 0x7fa3a000-7fa59000 Deferred mpr<elf> \-PE 0x7fa40000-7fa59000 \ mpr ELF 0x7fa59000-7faa0000 Deferred wininet<elf> \-PE 0x7fa60000-7faa0000 \ wininet ELF 0x7fbb1000-7fbb4000 Deferred libxrandr.so.2 ELF 0x7fbb4000-7fbbb000 Deferred libdrm.so.2 ELF 0x7fbee000-7fcf0000 Deferred kernel32<elf> \-PE 0x7fc10000-7fcf0000 \ kernel32 ELF 0x7fe02000-7fe07000 Deferred libxxf86vm.so.1 ELF 0x7fe07000-7fe11000 Deferred libnss_files.so.2 ELF 0x7fe11000-7fe1a000 Deferred libnss_nis.so.2 ELF 0x7fe1a000-7fe2f000 Deferred libnsl.so.1 ELF 0x7fe2f000-7fe38000 Deferred libnss_compat.so.2 ELF 0x7fe38000-7fe3b000 Deferred libxau.so.6 ELF 0x7fe3b000-7fe40000 Deferred libxxf86dga.so.1 ELF 0x7fe42000-7fe4a000 Deferred libsm.so.6 ELF 0x7fe4e000-7fe70000 Deferred libm.so.6 ELF 0x7fe70000-7ff66000 Deferred libwine_unicode.so.1 ELF 0x7ff66000-7ffe0000 Deferred ntdll<elf> \-PE 0x7ff80000-7ffe0000 \ ntdll ELF 0xb7dc3000-b7dc6000 Deferred libdl.so.2 ELF 0xb7dc6000-b7ef5000 Deferred libc.so.6 ELF 0xb7ef5000-b7f07000 Deferred libpthread.so.0 ELF 0xb7f1a000-b7f34000 Deferred libwine.so.1 ELF 0xb7f37000-b7f4d000 Deferred ld-linux.so.2 Threads: process tid prio (all id:s are in hex) 00000008 (D) C:\Program Files\Kayako\LiveResponse\LiveResponse.exe 0000000d 0 0000000c 0 0000000b 0 0000000a 0 00000009 0 <== _______________________________________________ wine-users mailing list wine-users@xxxxxxxxxx http://www.winehq.org/mailman/listinfo/wine-users
