no transponder/initial file for DVB-C in New Zealand

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> Hi.
> I've just taken receipt of my TT-1500 DVB-C card, but can't find any
> channels.
>
> I've run 'dvbsnoop -s pidscan' but find nothing - but as I don't know what
> to tune the card to, I guess that's expected?
>
> I found one reference to frequencies and encoding someone had on google
and
> created a file with:
> # TCL Initial Testing
> # 2007-28-05
> # freq sr fec mod
> C 711000000 6900000 NONE QAM256
>
> but get:
> ./scan dvb-c/nz-telstraclear
> scanning dvb-c/nz-telstraclear
> using '/dev/dvb/adapter0/frontend0' and '/dev/dvb/adapter0/demux0'
> initial transponder 711000000 6900000 0 5
> >>> tune to: 711000000:INVERSION_AUTO:6900000:FEC_NONE:QAM_256
> WARNING: >>> tuning failed!!!
> >>> tune to: 711000000:INVERSION_AUTO:6900000:FEC_NONE:QAM_256 (tuning
> failed)
> WARNING: >>> tuning failed!!!
> ERROR: initial tuning failed
> dumping lists (0 services)
> Done.
>
> and:
>
> dvbscan dvb-c/nz-telstraclear
> Unable to query frontend status
>
> How can I scan frequescies/channels from scratch????

When I boot my provider STB, it comes up with some clues - such as:
QAM64
Freq 586000
then scans saying 'network number 82' and 'provider TelstraClear'

So I updated by itial tuning file to:
# TCL Initial Testing
# 2007-28-05
# freq sr fec mod
C 586000000 6900000 NONE QAM64
C 586000000 5860000 NONE QAM64


but still get:
[root@media1 scan]# ./scan -i 0 dvb-c/nz-telstraclear
scanning dvb-c/nz-telstraclear
using '/dev/dvb/adapter0/frontend0' and '/dev/dvb/adapter0/demux0'
initial transponder 586000000 6900000 0 3
initial transponder 586000000 5860000 0 3
>>> tune to: 586000000:INVERSION_OFF:6900000:FEC_NONE:QAM_64
WARNING: >>> tuning failed!!!
>>> tune to: 586000000:INVERSION_OFF:6900000:FEC_NONE:QAM_64 (tuning failed)
WARNING: >>> tuning failed!!!
>>> tune to: 586000000:INVERSION_OFF:5860000:FEC_NONE:QAM_64
WARNING: >>> tuning failed!!!
>>> tune to: 586000000:INVERSION_OFF:5860000:FEC_NONE:QAM_64 (tuning failed)
WARNING: >>> tuning failed!!!
ERROR: initial tuning failed
dumping lists (0 services)
Done.



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