Re: Unread Message Count Inaccurate

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Karl Pearson wrote:
> 
> I've posted the question before about why my unread email count is wrong
> with Squirrelmail, but I think I've figured something out, though how to
> fix it is still a mystery.
> 
> It's this: I use Alpine (formerly just Pine) from the University of
> Washington because I use a text interface a lot. No one else on my server
> does that, and I'm the only one with the unread count messed up.
> 
> If I do a search in SQM in All Folders, the count comes somewhat closer to
> being accurate, but slowly creeps up.
> 
> I can go through all my folders and check for unread emails and mark them
> read (because they are, or because Alpine puts a copy in the folder I
> choose, but doesn't mark it 'read' like SQM does), which alters the count,
> but it continues to move up over time.
> 
> Though all my email is read now, SQM reports 84 unread in all folders, but
> if I look in all the folders, there aren't any unread.
> 
> My question then is this:
> 
> Is there an absolute standard for how an email client marks a message
> 'read' and if so, who isn't following it?
> 

email client can mark message as read/unread by executing some command or
imap server marks message as read when client reads message body. IMAP
server has read/unread and recent counters. Recent counter is controlled
only by IMAP server.

Run IMAP STATUS command on all folders.
----
telnet your-imap-server 143
- some greeting
A01 login your-username your-password
- some OK response
A02 STATUS INBOX (MESSAGES RECENT UNSEEN)
- some response
A03 STATUS other-mailbox (MESSAGES RECENT UNSEEN)
- some response
- and so on for every mailbox. count numbers in all responses.
A04 LOGOUT
----

There were reports about invalid message counts on SquirrelMail mailing
lists, but reporter failed to provide enough information about his issue.
Developers can't debug your problem, if they don't know all newmail plugin
user settings and IMAP STATUS responses for all folders.

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