Re: Blank pages / no response

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squirrelmail-5 wrote:
> 
> Hi,
> 
> Currently running CentOS5.2, with Squirrelmail 1.4.17, php 5.1.6  Our 
> users normally check email through IMAP. We only use squirrelmail for 
> users when they have no local mail client, or to set the out of 
> office settings or other associated account data.
> 
> We are using the postfixadmin plugin for users to be able to set out 
> office. I have a user that when she selects Options > Out of Office, 
> she gets a blank page.
> 
> Further investigation shows
> I can reproduce the problem by importing the database and her mail 
> into a dev environment
> Her "Compose" option also returns  blank page (aha!)
> That deleting all of her messages causes both Compose and Out of 
> Office to correct.
> 
> Which tells me that it's either a "bad" message in there somewhere of 
> her 3200 messages, or maybe a timing issue somewhere?
> 
> Thanks for any insights you might have.
> 
white page on 3k messages usually means that you are using SquirrelMail php
based message sorting. Enable server side sorting in SquirrelMail
configuration, if your IMAP server supports it. You should not turn on
server side threading. It does not improve speed and only adds other option
with high I/O and memory usage.

Options -> Out Of Office error should not be related to mailbox or compose
and there is nothing that might trigger memory intensive usage or slow
execution. Postfixadmin plugin is old and might have issues with newer
SquirrelMail versions. Check your webservice and php error logs.

Some SquirrelMail configs can have higher memory usage. If you think that
you are hitting it, try increasing PHP memory limits, reduce number of
installed plugins (if I remember correctly, gpg and get_uuencode are primary
suspects) or install PHP APC extension. If you want more thorough analysis,
Zend sells Zend Platform.

-- 
Tomas
-- 
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