Re: Why did Squirrelmail 1.49a, dovecot/IMAP and Outgoing Mail all break at once?

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Am 2009-10-28 07:11 schrieb TGPlatt, WebMaster:
> [...] For unexplained reasons this morning the IMAP interface
> suddenly began refusing or failing connections to everyone trying to connect
> through SquirrelMail (or that's the way it looks from the outside). It also
> fails to send out any emails. I tried rebooting the server but that made
> [i]almost[/i] no difference. 
[...]
> The IMAP server connect problem seems to be isolated to SquirrelMail. At
> least I ran 2 tests and found I CAN connect to the IMAP server using both
> Microsoft Outlook 2003 and Outlook Express and can see the contents of all
> folders on the server. So the IMAP problem only shows up in SquirrelMail.
> But it DOES prevent ANY users from login in through SquirrelMail
> 
> However, the inability to send mail OUT from the server shows up everywhere.
> Mail sent internally between accounts on the server -- either within a
> single domain or between domains -- and even from remote users connected to
> the server through Outlook or Outlook express gets delivered fine. But email
> addressed to anyone outside the server to any domain -- whether Yahoo or MSN
> or Google or wherever is all getting bouncing back with a "relay request
> denied" error. 
[...]
> When I checked the /var/log/mail.err log, I found the following series of
> seemingly useless error messages:
> 
> [code]Oct 25 08:40:33 axx012503 dovecot: POP3(sarah):
> unlink(/var/mail/sarah.lock) failed: Permission denied Oct 25 09:31:48
> axx012503 dovecot: POP3(mymailname): UIDs broken with partial sync in mbox
> file /var/mail/mymailname Oct 25 10:02:28 axx012503 dovecot:
> POP3(mymailname): UIDs broken with partial sync in mbox file
> /var/mail/mymailname Oct 26 01:01:06 axx012503 postfix/sendmail[30523]:
> fatal: root(0): queue file write error Oct 26 15:06:53 axx012503 dovecot:
> POP3(sarah): unlink(/var/mail/sarah.lock) failed: Permission denied Oct 27
> 01:01:04 axx012503 postfix/sendmail[6715]: fatal: root(0): queue file write
> error Oct 27 08:56:15 axx012503 dovecot: POP3(bigdork):
> unlink(/var/mail/bigdork.lock) failed: Permission denied Oct 27 08:56:16
> axx012503 dovecot: POP3(bigdork): file_dotlock_delete() failed with mbox
> file /var/mail/bigdork: No such file or directory Oct 27 14:57:56 axx012503
> dovecot: POP3(mymailname): UIDs broken with partial sync in mbox file
> /var/mail/mymailname[/code]
> 
> They seem useless because I frankly can't make heads nor tails out of what
> they're telling me.

Well, they are definitely not useless, although their use would be
greatly enhanced if you had preserved the original linebreaks.
In the future, please avoid munging log excerpts like that - it makes
them horribly difficult to read.

Anyway, this log excerpt seems to indicate some things going seriously
wrong on your server. I'd recommend starting with checking for simple
reasons for general malfunctions, such as:
- - insufficient free space, particularly on the /var and /tmp filesystems
- - hard disk errors
- - memory errors
- - automatic update gone wrong
- - system compromise / unauthorized access

HTH
T.

- --
Tilman Schmidt
Abteilungsleiter Technik
- ------------------------------------------------------------------------
Phoenix Software GmbH                               Tel. +49 228 97199 0
Adolf-Hombitzer-Str. 12                            Fax  +49 228 97199 99
53227 Bonn, Germany                               www.phoenixsoftware.de
Geschäftsführer: W. Grießl                     Amtsgericht Bonn HRB 2934
- ------------------------------------------------------------------------
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