Spam Firewall kicking customer around.

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I have a customer that gets kicked out by the spam firewall.  What can I
do?????

See below.....

This is the Spam Firewall at cuda3.bendbroadband.com.
  I'm sorry to inform you that the message below could not be delivered.
  When delivery was attempted, the following error was returned.

  <Mike@xxxxxxxxxxxxxxxxxxxxxxx>: host
nwsustainabledesign.com[74.200.194.125]
  said: 550-Verification failed for <jim@xxxxxxxxxxxxxxxxxxxxxxx> 550-Called:
  65.254.254.51 550-Sent: RCPT TO:<jim@xxxxxxxxxxxxxxxxxxxxxxx>
  550-Response: 550 mailinc16: Host 74.200.194.125, error: B1.1.1 550 Sender
  verify failed (in reply to RCPT TO command)

  This is not good.

  Jim@xxxxxxxxxxxxxxxxxxxxxxx

  Did you get my phone message?

  I need a few quick questions answered on Tuesday a.m....





-- 
Take Care,

Mike Fletcher
NW Sustainable Design LLC
206-255-3646

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