Re: Create Failed

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Tomas Kuliavas wrote:
I've been running squirrelMail for a while now, and also just
upgraded from 1.4.4 to 1.4.6 in the hopes that this would resolve
this issue. in the Left Panel, I am getting:

*ERROR: Could not complete request.*
Query: CREATE "mail/Sent"
Reason Given: CREATE failed: Can't create mailbox node
/home/aewhale/Mail/mail/: Permission denied

I had thought that this was working yesterday.

So my question is, what permissions does it require?  I already
have enabled 777 on the Mail folder, but this is not helping.
Is there a simpletest script for this?



                
have you upgraded your unlisted IMAP server?




              
I'm using UW imap. Is there a better one?  I'd like to get this
updated
with as little fuss as possible.

I'm running Mandrake 10.1 and Mandriva 2006.


            
you are using modified UW imap version. I suspect that older uw
version
was standard one and new uw imap server is modified to lock user in
Mail
directory. set default prefix to empty string and remove all folder
options that are stored in user's preferences



          
It's the same server, been working, I just cannot figure out what
permissions are required where.

I tried the above, and still get:

*ERROR: Could not complete request.*
Query: CREATE "mail/Sent"
Reason Given: CREATE failed: Can't create mailbox node
/home/aewhale/Mail/mail/: Permission denied

Any suggestions?

        
1. If you have other email program running on the server - close it.
2. If you have SquirrelMail interface open - close it.
3. Find place that stores your SquirrelMail data directory and rename
aewhale.pref file or move it to other directory.
4. Go to /home/aewhale and backup contents of Mail directory.
5. Rename /home/aewhale/Mail directory and /home/aewhale/.mailboxlist
file
6. Copy Mail directory from /etc/skel and change ownership of directory
and all files that all stored in it. Directory and files should be owned
by user whos home directory is /home/aewhale directory.
7. Start SquirrelMail configuration utility and set default folder
prefix
to empty string.
8. Save your configuration and try logging into SquirrelMail.
9. If it works - restore mailboxes from backuped Mail directory. Keep
permissions and ownership that are set for new Mail directory.

If you have SELinux libraries installed on your system, setting
permissions to 777 is not a good idea.


      
Thanks Tomas, I have returned from vacation with my family, and have
implemented your steps.

However, I am sad to say that the problem persists.
    

Please show error message that you get after you made all the steps that
I've asked to do. Please note that if error message is the same, it shows
that you haven't followed my instructions.

Show output of following commands:
* 'ls -ld /home/aewhale'
* 'ls -ld /home/aewhale/Mail'
* 'ls -ld /home/aewhale/Mail/mail'
* 'cat /etc/passwd | grep aewhale'

  
Sure I followed the items.  I even agree that the 777 is tempting fate for security.

The issue is now resolved.  The problem was due to the migration issues of UID/GID information over multiple servers for use with a MailSpool.  Our configuration has just started using a NAS MailSpool, and the servers were not using the same UID/GID pairs.

Thanks for the assistance, and perhaps this could help someone else in the future.

Best Regards, and I appreciate the assistance.

-- 
Albert E. Whale, CHS CISA CISSP
Sr. Security, Network, Risk Assessment and Systems Consultant
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