one site not working

simon ben <guy20034u@xxxxxxxxx> · Mon, 9 Dec 2019 16:52:25 +0000 (UTC)

Dear All,

I am using
Squid version 3.5.2 on Centos  7 64 bit and its working fine with no issue
but recently got a complain from one user saying that the below site Is not
opening..  just says page cannot be displayed

https://my.esri.com

but if I use a machine without squid its
working fine

the access logs is showing me as below

1575869460.673  
6034 172.16.2.175 TCP_TUNNEL/200 0 CONNECT my.esri.com:443 -
HIER_DIRECT/34.210.189.55 -

1575869461.235   
559 172.16.2.175 TCP_TUNNEL/200 0 CONNECT my.esri.com:443 - HIER_DIRECT/34.210.189.55
-

1575869461.801   
562 172.16.2.175 TCP_TUNNEL/200 0 CONNECT my.esri.com:443 -
HIER_DIRECT/34.210.189.55 -

1575869462.096   
291 172.16.2.175 TCP_TUNNEL/200 0 CONNECT my.esri.com:443 -
HIER_DIRECT/34.210.189.55 –

I
tried to google around and found that the the ip4 prefrence has to enabled for
DNS so I did the below in squid config

dns_v4_first
on

but
no luck

appreciate
your help and advice

thanks
and regards

simon

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