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LDAP authentication from android and iphones

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Hi All,
 
I have Squid 3.5.27 running on Ubuntu 18.04.2, and have been unsuccesfull in being able to authenticate users via ldap (kerberos is working well)
 
Currently it's iphone and android users that are having the issue - all other users are authenticating via kerberos.
 
In squid.conf, I have:
auth_param basic program /usr/lib/squid/basic_ldap_auth -d -R -b "OU=users,DC=domain,DC=com" -D squid@xxxxxxxxxx -W /etc/squid/ldappass.txt -f sAMAccountName=%s -h dc.domain.com
 
When a user attempts to browse via the proxy, I see in access.log:
 
1559096820.116      0 10.99.88.77 TCP_DENIED/407 2248 GET http://www.google.com - HIER_NONE/- text/html
 
And the user is prompted for a username and password..
 
I then see in cache.log:
 
basic_ldap_auth.cc(691): pid=32625 :user filter 'sAMAccountName=username', searchbase 'OU=users,DC=domain,DC=com'
basic_ldap_auth.cc(746): pid=32625 :attempting to authenticate user 'CN=Users Fullname,OU=users,DC=domain,DC=com'
 
But the user just keeps getting prompted for username and password over and over, and I continue to see:
 
1559096820.116      0 10.99.88.77 TCP_DENIED/407 2248 GET http://www.google.com - HIER_NONE/- text/html
 
 
If I run the following on the command line, it appears to authenticate correctly:
 
/usr/lib/squid/basic_ldap_auth -d -R -b "OU=users,DC=domain,DC=com" -D squid@xxxxxxxxxx -W /etc/squid/ldappass.txt -f sAMAccountName=%s -h dc.domain.com
username password
 
basic_ldap_auth.cc(691): pid=32625 :user filter 'sAMAccountName=username', searchbase 'OU=users,DC=domain,DC=com'
basic_ldap_auth.cc(746): pid=32625 :attempting to authenticate user 'CN=Users Fullname,OU=users,DC=domain,DC=com'
OK
 
 
What else can I do for troubleshooting?
 
 
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